Manager - Credit & Collections APAC

JOB DESCRIPTION WHAT YOU WILL BE DOING

• Own the Credit & Collection piece within APAC
• Provide regional support to invoicing and billing function, as well as other areas of importance in our revenue cycle
• Drive the regional process transformation roadmap and continuous improvement efforts for credit and collections, encompassing process, tools, and data
• Build strong, collaborative working relationships with outsource rs and external business partners, with a focus on driving efficiencies and improving levels of service
• Design and execute strategies and plans for ongoing process and technology change initiatives
• Enhance accounts receivable reporting packages
• Measure and report on key performance metrics, highlighting issues/areas for improvement and developing required action plans with a focus on improvement of order to cash cycle time
• Monitor and report on transactions and processes to ensure effective accounts receivable risk management and compliance with company policies
• Work closely with internal teams in London and California office as part of the international finance team

• Bachelor's degree in accounting, finance, or equivalent.
• 4 to 6+ years' experience in Accounts Receivable, Credit and collections roles.
• Demonstrate experience working in multi-currency environment.
• Ability to work under pressure whilst still maintaining attention to detail, accuracy, and effective controls.
• Ability to prioritize and manage multiple responsibilities.
• Can demonstrate good judgment while ensuring policies and processes are always followed.
• Organized, accurate, with good attention to detail, and strong verbal and written communication skills
• Has excellent customer service skills, and the ability to liaise across multiple time zones.
• Excellent interpersonal and communication skills.
• Strong working knowledge of Excel (V-Lookups, pivot tables)
• Fluency in English and Mandarin (Cantonese would be a plus)