Compliance Monitoring Officer

LHV Bank Limited is a UK-licensed bank operating across three core business segments:
Retail Banking, SME Lending, and Banking Services (BaaS). The bank is a wholly owned subsidiary of LHV Group, a listed financial services provider headquartered in Estonia. LHV Bank operates under a full UK banking licence granted in May 2023.

The Bank supports over 200 fintech clients with embedded financial infrastructure, provides retail savings products via digital channels, and offers SME credit solutions across the UK. In line with its regulatory responsibilities and growth ambitions, LHV Bank is committed to maintaining a robust and proportionate financial crime control environment.

Expanding our services, LHV Bank now provides personal banking solutions. Our offerings include current accounts with competitive interest rates, fixed‑rate bonds for long‑term savings, and debit cards. Customers can conveniently access these services through the LHV App, enabling secure account opening and management.

The role reports directly to the Head of Compliance Monitoring (HoCM) and works independently while collaborating with colleagues in the AML/Fraud and Compliance teams to support the Chief Compliance Officer (CCO) in developing and implementing the compliance agenda for LHV Bank.

The Compliance Monitoring Officer (CMO) supports the HoCM in delivering the risk‑based Regulatory Compliance Monitoring Programme (CMP), which provides independent 2nd line assurance to senior management and the Board that the Bank is operating within its compliance risk appetite and in line with applicable UK regulatory requirements and conduct expectations.

The role requires flexibility, sound judgement and the ability to operate effectively across multiple business lines.

We require a range of complementary skills and are seeking candidates with sufficient experience across some or all of the business areas noted below.

The Compliance team is comprised of ten team members. The Chief Compliance Officer has four direct reporting lines, namely the Money Laundering Reporting Officer (MLRO), Regulatory Compliance Manager (Advisory) and the Compliance Monitoring Manager.

This role provides an opportunity for career progression for a compliance professional seeking to deepen their experience in 2nd line monitoring and gain further breadth and depth across retail banking, payment services and SME lending. The role provides exposure to senior governance reporting and cross‑product regulatory risk assessment.

• Undertake independent 2nd line compliance monitoring activities as part of the risk‑based CMP;
• Support the development and continuous enhancement of compliance monitoring methodology, practices and data‑led testing techniques;
• Support the HoCM and embed and evidencing a strong compliance culture across the organisation.

• Undertake monitoring reviews as directed within the scope of the CMP across the Bank and relevant third‑party providers and outsourced arrangements, ensuring alignment with and outsourcing governance expectations;
• Provide independent oversight and challenge of 1st line controls, including those relating to AML, counter‑terrorist financing, sanctions and fraud risk, in collaboration with relevant subject matter experts;
• Accurately assess and risk‑rate issues identified, clearly articulating root cause, impact and regulatory implications to enable effective prioritisation and remediation;
• Maintain awareness of broader conduct risk and regulatory developments, including Consumer Duty obligations, and assess customer outcomes, fair value considerations and distribution arrangements where relevant;
• Produce clear, concise and evidence‑based reporting of findings to the HoCM and relevant business stakeholders, enabling appropriate and timely remedial actions;
• Escalate material or significant issues to the HoCM and through appropriate governance forums where required, ensuring timely visibility of emerging risks;
• Support the HoCM in tracking progress of the CMP, monitoring remediation actions to completion, and providing structured updates to the CCO, Executive Committees and Board…