Credit Administration Officer

Senior Associate - Credit Administration

Location:

London (Fully Office‑Based) Salary: £28,500 per annum Role:
Permanent

You will be responsible for the day‑to‑day administration and maintenance of a portfolio of bilateral, syndicated, and retail loan accounts, ensuring accuracy, compliance, and timely processing of all transactions and reporting requirements.

• Manage loan lifecycle activities including drawdowns, rollovers, repayments, and interest servicing
• Maintain and update loan accounts within Finacle, ensuring accurate data and transaction processing
• Perform general account maintenance, including file management, correspondence, and record keeping
• Maintain loan files, working diaries, and registers in line with internal procedures
• Liaise with agent banks, participating banks, and internal departments to ensure smooth processing of transactions
• Coordinate with Accounts for reconciliation of loan accounts
• Monitor and diarise interest and instalment payments, ensuring timely follow‑ups
• Support all activities relating to Bank Guarantees
• Prepare and submit periodic reports and returns to internal stakeholders and regulatory bodies
• Maintain data across internal systems including CRM, eFO, and EDMS
• Respond to internal and external audit queries in a timely and accurate manner
• Provide cover and support to other team members when required

• Corporate Credit, Retail Credit, Operations, Accounts, and Treasury teams
• Agent banks, branches, solicitors, and external vendors

• Working knowledge of loans & advances and bank guarantees
• Experience using Finacle (preferred)
• Proficiency in Microsoft Word and Excel
• Strong attention to detail with excellent organisational skills
• Calm, composed, and professional approach to work
• Strong communication skills with the ability to liaise across multiple teams

• Salary of £28,500 per annum
• Permanent, full‑time position
• Opportunity to gain hands‑on experience within Credit Administration and Loan Operations
• Exposure to a wide range of internal and external stakeholders
• Office‑based role in London