Property Lending Assistant; Intermediary Lending

Property Lending Assistant (Intermediary Lending)

Up to £40,000 plus excellent bonus and benefits

Are you a mortgages professional looking to take the next step within a specialist, broker-facing lending team? Due to continued growth, we are recruiting on behalf of an established London-based private bank looking for an Intermediary Lending Assistant to join their Intermediary Lending team. This is an excellent opportunity for someone with a strong mortgages background to support the end-to-end progression of cases submitted through brokers and intermediaries, working closely with underwriters, brokers, and internal stakeholders to deliver an outstanding standard of service.

• In this role, you will provide vital support to the Intermediary Lending team, helping to move mortgage cases smoothly from application through to offer and completion.
• Case Management: Support the administration and progression of mortgage applications submitted via brokers and intermediaries, ensuring cases move efficiently through each stage.
• Broker Liaison: Act as a key point of contact for brokers and intermediaries, handling queries and providing timely, professional updates on the status of their cases.
• Application Processing: Review and check incoming documentation, accurately input application data, and package cases ready for underwriting review.
• Stakeholder Coordination: Liaise between brokers, underwriters, and internal teams to resolve outstanding requirements and keep cases progressing within agreed time frames.
• Service Standards: Help the team meet service-level agreements (SLAs) and turnaround targets within a fast-paced, deadline-driven environment.
• Record Keeping: Maintain accurate, up-to-date records on the bank’s lending systems and CRM in line with internal procedures.
• Compliance: Ensure all activity is carried out in line with regulatory requirements and the bank’s lending criteria and policies.

• We are seeking an organised and detail-focused candidate who combines strong mortgages knowledge with excellent communication skills.
• Mortgages
  
  Experience:
  
  Demonstrable experience within mortgages is essential, with a sound understanding of the mortgage application process from submission through to completion.
• Intermediary Lending: Prior experience within an intermediary, broker-facing, or specialist lending environment is highly desirable.
• Attention to Detail: Strong administrative and organisational skills, with the ability to manage a varied caseload accurately and to deadline.
• Communication: Confident, professional communication skills with the ability to build effective relationships with brokers and internal teams.
• Technical Toolkit: Proficiency in MS Office (particularly Excel and Outlook) and confidence using lending or CRM systems.
• Qualifications: CeMAP qualification, or active progress towards it, would be advantageous though is not essential.