Revenue & Billing Analyst

Revenue & Billing Analyst - London

Monex is a global financial solutions provider, specialising in FX risk management and international payments. We offer a set of tools and services to help clients manage currency risk and optimise their cash flow.

The Revenue & Billing Analyst ensures timely billing, accurate invoicing and effective management of customer accounts, minimising bad debt while optimising cash flow. The role involves a combination of billing management, credit control, accounts reconciliation and customer relations.

• Generate, verify, and process accurate customer invoices on time, ensuring compliance with company policies and client contracts.
• Maintain and update billing systems, records and processes to improve efficiency.
• Resolve discrepancies in billing records or customer accounts.

• Ensure all billable products and activities are captured and invoiced correctly to avoid revenue leakage.
• Work with sales, finance and operations to verify data for accurate invoicing.

• Generate monthly, quarterly, and yearly billing reports for management review.
• Provide analysis on billing trends, revenue performance and outstanding accounts.

• Maintain integrity of billing systems, update billing rates or charges and assist in system enhancements or implementations.

• Monitor and manage outstanding customer accounts to ensure timely payment.
• Follow up on overdue invoices and take necessary action (email reminders, calls).
• Negotiate payment plans if necessary, ensuring they align with company policies.

• Evaluate new and existing customers’ creditworthiness by analysing financial statements, credit reports and payment histories.
• Set appropriate credit limits based on risk assessments.

• Reconcile customer accounts, ensuring payments are correctly allocated and discrepancies resolved.
• Investigate and resolve payment disputes with internal and external stakeholders.

• Build and maintain strong relationships with customers to facilitate collections and resolve billing or payment issues.
• Serve as the main point of contact for customers regarding their accounts.

• Prepare and present regular reports on outstanding debt, collections performance and credit exposure.
• Analyse debtor performance and identify trends to improve cash flow and minimise risk.

• Ensure compliance with financial regulations, industry standards and company policies.
• Implement and follow internal controls to ensure integrity of billing and credit processes.

• 2-3 years of experience.
• Accounting degree – 2:1 preferred.
• Previous experience working within a regulated investment firm.
• Understanding of business requirements from a commercial environment.
• Ability to learn new tasks and procedures quickly.
• Experience in a varied and diverse administrative role.
• Interest to use technology to improve processes.
• Effective organisational skills to manage a varied workload.
• Knowledge of Workday.

• Competitive salary.
• Benefits including gym access, private health insurance and pension plan.
• 24 days of annual holiday (plus bank holidays).
• International work environment with excellent career progression opportunities.