Accounts Receivable & Collections Assistant

TITLE:

Accounts Receivable & Collections Assistant START:
Immediately

LOCATION:

London HQ, Fully On-Site JOB

HOURS:

Full Time About Smartech Retail Group

Smartech is the home of innovation, a destination where people discover, try, and experience the world's most exciting technology, health, gaming, and lifestyle brands. Our experience-led concept stores, based in London and New York, give the best brands in the world a stage to connect with curious, discerning consumers.

We are now looking for our new Accounts Receivable & Collections Assistant who will play a key role within our HQ Finance Team, supporting the administration, billing, recovery, and collection of commercial revenues from our brand partners.

The Accounts Receivable & Collections Assistant will play an important role in supporting the management of Smartech’s commercial revenue streams. Working closely with the Business Development and Finance teams, you will ensure that commercial agreements are accurately administered, invoiced, collected, and reported.

The role will focus on billing, accounts receivable, collections, recovery of commercial fees, and the administration of commercial agreements and supporting documentation.

• Ensure the effective administration and management of Accounts Receivable, billing, collections, and revenue recovery processes.
• Take ownership of day-to-day financial administration relating to debtor management, invoicing, account reconciliations, and collections activities.
• Prepare and issue invoices to brand partners through the Finance ERP system (Xero), ensuring accuracy and timely processing.
• Manage the recovery of commercial fees and outstanding balances arising from brand partnership agreements.
• Monitor aged debtors and proactively follow up outstanding payments.
• Maintain accurate records of collection activities, payment commitments, and recovery actions.
• Review, prepare, and maintain Accounts Receivable, collections, recovery, and outstanding debt reports.
• Support month-end and year-end Accounts Receivable processes.

• Review commercial agreements to ensure billing terms, payment schedules, and commercial commitments are accurately reflected in invoicing and recovery processes.
• Support the administration and execution of brand agreements and product loan agreements.
• Assist with the completion and maintenance of credit applications and related account documentation.
• Assist the Business Development and Legal teams with basic contract redlining in accordance with the company playbook.
• Maintain accurate filing and record-keeping systems for commercial agreements, financial records, supporting documentation, and company files.
• Work closely with the Business Development team to ensure commercial agreements are correctly administered and invoiced.

• Participate in the implementation and continuous improvement of procedures, policies, and systems to support business growth, compliance, operational efficiency, and scalability.
• Assist in the development, review, and enhancement of debtor management policies, collection procedures, and operational documentation.
• Support planning and forecasting activities relating to commercial revenue streams, invoicing schedules, collections performance, and revenue recovery.
• Provide analysis and reporting on collection performance, outstanding balances, and recovery trends to support business decision-making.
• Collaborate with internal stakeholders to identify opportunities for process improvement and operational efficiencies.

• 2–5 years of proven experience in Accounts Receivable, Credit Control, Collections, Billing, or Finance Administration.
• Experience managing invoicing, debtor accounts, payment recovery, and collection processes.
• Strong understanding of Accounts Receivable and credit control best practices.
• Experience preparing reports and analysing outstanding debt and collection performance.
• Experience working with ERP and accounting systems (Xero experience is advantageous).
• Familiarity with basic contract redlining or working with legal guidelines is advantageous.
• Strong Excel and Microsoft Office skills.

• The opportunity to work for one of the world’s most innovative retail concepts.
• Exposure to leading global brands and cutting-edge technologies.
• A dynamic, entrepreneurial, and international working environment.
• Career development and growth opportunities.
• A collaborative and supportive team culture.