Head of Private Banking

Working pattern: Hybrid (minimum 3 days in the office including Wednesday as a core day)

Reports to: Chief Banking Officer (CBO)

Team size: 7 FTE

We are not your run-of-the-mill bank. It's our people which makes us exceptional. Every individual here is valued - not just for what they do, but for who they are. We’ve built a culture rooted in purpose, passion, and a healthy dose of humanity.

Joining Alpha Bank London isn't just about a career - it's about connection. You'll collaborate with colleagues from all walks of life, building bonds that last and networks that matter. It's this blend of international reach and local expertise that makes us strong. Whether you're starting out or stepping up. You'll find responsibility, variety, and experiences that go far beyond what a boutique bank or a corporate giant could offer alone.

Together, we amplify ideas, share knowledge, and create impact.

We believe in doing well and doing good. That means more than closing deals; it's about making a difference for our clients, our communities, and each other. Because when one of us succeeds, we all succeed.

Ready to make your mark? Let's do it. Together.

The Head of Private Banking will play a vital role in building ABL's Private Banking portfolio and driving service excellence for our existing clients. A key focus of the role is to develop new client opportunities and manage the established team of relationship managers to grow and service our Private Banking customer base. This is a non-advisory role; key success factors include growth of customer deposits and Assets under Management (AUMs), customer satisfaction scores, flawless regulatory compliance execution, and Alpha Bank Group value creation.

Commercial Performance

• Lead the delivery of the Private Banking team’s deposit and AUM growth targets, ensuring strong and sustainable commercial performance.
• Ensure the team consistently provides a first-class professional service to Private Banking clients, meeting their financial needs wherever possible.
• Oversee the development and use of effective MI tools to objectively measure qualitative and quantitative team performance.
• Work closely with the CBO to develop and implement the annual Private Banking strategy, including new business growth and customer retention plans.
• Enhance the use and effectiveness of the Salesforce CRM platform, driving improved customer and commercial outcomes.
• Maintain strong awareness of market developments to ensure the team remains competitive and well-informed.
• Lead, coach, and develop the Private Banking team to enhance productivity, strengthen skills, and build capability in new business development and relationship management with high-net-worth clients.
• Represent the Private Banking function as a member or attendee of key bank committees and forums.
• Maintain a robust risk, legal, and compliance framework to identify and manage the team’s exposure effectively.

• A fluent Greek and English speaker.
• Proven track record in Private Banking, with experience in building and developing a customer portfolio.
• Leadership, Communication and Interpersonal skills, People Management, Teamwork, Developing People, Customer Orientation, Strategy and Business Planning, Co-ordination, Technical/Professional Knowledge, Sales & Marketing and Product Knowledge.

At Alpha Bank London, our values shape everything we do:

• Innovation - Contribute ideas to improve processes and efficiency.
• Collaboration - Work closely with a supportive team to achieve shared goals.
• Excellence - Deliver accurate, high-quality work that makes a difference.
• Delivery - See the results of your efforts in real-time operations.
• Empowerment - Take ownership of your tasks and build skills for your next career step.