FPA Analytics Lead; AI Enablement

Company Description

Square Trade is the fastest growing partner in the global device protection market and works with many of the world’s largest operators, retailers and manufacturers. Our obsession with putting the customer first, from our transparent T&Cs to our better products, always available online claim filing and our flexible resolution options, is underpinned by our exceptional team. We have protected over 140 million devices globally and work across Europe, with partners including Apple, T‑Mobile and Telenor.

We have been first to market with key innovations, including fully‑digital claims, choice of resolution option, next day exchange and same‑day services via local and on‑site repair. Our European ambition continues to grow as we step into new sectors including B2B, CE insurance and trade‑in products.

This role acts as a commercial owner and challenger to the business, partnering closely with the FP&A function to actively protect profitability, reduce losses, and strengthen commercial governance across the organisation. The expectation is a highly proactive, outcomes‑driven role.

The FP&A Analytics Lead will independently drive analysis, challenge assumptions, influence senior decision‑making, and push for change, not simply report performance.

A core part of the role is to deploy AI to materially improve financial outcomes, transforming how financial planning, forecasting, scenario analysis, and decision support are performed.

• Own and drive commercial governance across the business, with a clear mandate to identify profit leakage, reduce losses, and improve margin performance, in partnership with the FP&A team.
• Act as an independent commercial conscience, challenging assumptions, escalating risks early, and holding the organisation to account on financial outcomes.
• Own end‑to‑end delivery of AI use cases that modernise FP&A workflows, from concept through to live, scalable production.
• A core part of the role is to deploy AI to materially improve financial outcomes, transforming how financial planning, forecasting, scenario analysis, and decision support are performed.

We are seeking a senior analytics finance professional with a strong commercial mindset, AI expertise and a passion for transforming how finance drives decision‑making.

The emphasis is on applied AI in FP&A, focused on forecasting accuracy, scenario analysis, loss and margin visibility, and stronger commercial control.

• Own end‑to‑end commercial insight across the business, with a clear focus on margin protection, loss reduction, and sustainable profit growth.
• Lead proactive analysis of forecast variances, downside risks, and emerging loss drivers, surfacing issues early and driving corrective action.
• Embed strong commercial controls into forecasting, scenario planning, and decision‑making processes.
• Actively influence and challenge stakeholders using evidence‑based insight, not retrospective reporting.

• Design, build, and deploy AI solutions into production using Microsoft Fabric.
• Apply AI to augment, automate, and scale FP&A workflows, insight generation, and decision support.

• Microsoft Fabric
• Copilot Studio / Power Automate / Azure Foundry
• Strong SQL skills for investigation and analysis
• Working knowledge of Python
• Power BI and/or Tableau development and support
• Experience with dbt (data build tool)
• Ability to investigate and resolve data issues end‑to‑end

• Materially improved forecasting accuracy
• Strengthened visibility and control over profit margins and losses
• Proactive identification and mitigation of risks to prevent profit and cost shocks
• Embedded AI‑driven FP&A capabilities that actively inform commercial decisions across the EU business
• Shifted FP&A towards a continuous, insight‑led, and control‑oriented function

• Intellectually curious and detail‑oriented: passionate about asking questions, quickly ramping up, and remaining agile as feedback is received from business owners.
• Analytical: happy working with numbers and large sets of data to draw out insight to…