Administrative Assistant

Big Issue Group work towards one mission: to dismantle poverty through social business solutions. We are offering an exciting opportunity to join the Big Issue Invest team.

We encourage and welcome applicants from all members of the community and particularly applications from those who are underrepresented in our sector - women in finance, people with disabilities, Black, Asian, or Minority Ethnic backgrounds, LGBTQIA, and from different socio-economic and educational backgrounds.

The Administration Assistant will provide key financial administration support to the wider Big Issue Invest Team. Working closely with the Accounts Manager, you'll manage both loan and fund portfolios, ensuring accurate record‑keeping and timely updates, assist with onboarding new clients and investments, including collecting and verifying KYC (Know Your Customer) documentation and supporting due diligence processes.

• Maintain and update portfolio management systems.
• Prepare routine correspondence and respond to client queries.
• Support the monitoring of existing investments, tracking key milestones, repayments, covenants, and impact metrics.
• Assist the Investment Manager and Accounts Manager with risk assessments and performance assessments where required.

• A background in a financial environment and/or a relevant degree or financial qualification.
• Strong understanding and history of confidentiality in a financial context.
• A keen "numbers person" who is used to working in depth with Excel.
• Interested candidates wishing to move into a social finance career may also be considered.

Big Issue Invest is part of the Big Issue Group which brings together media, investment and service initiatives under the one aim of creating solutions through enterprise, to unlock social and economic opportunity for the 14.5m people in the UK living in relative poverty to earn, learn and thrive.