Markets Support Analyst

Trade Support Analyst – Operations

Corporate

Title:

Officer

Location: London

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Based just a stone’s throw from the magnificent St. Paul’s Cathedral is our London MLFC office, on bustling King Edward Street. Here you will find modern work spaces and a state-of-the-art auditorium space. In addition, we are proud to host an onsite restaurant that shares our commitment to sustainability by providing delicious seasonal menus that have been created with the planet in mind.

Make sure to take time for yourself and head up to our rooftop gardens and take in the spectacular views across London. Finally, your physical wellness is well-catered for with our onsite gym facilities and onsite medical centre.

An excellent opportunity has arisen; it is a high-visibility role on the trading floor within the Equities business to join the Front Office Control team giving exposure to global markets and senior stakeholders. This is a critical front-office support role within a dynamic equity trading environment, providing real-time trade and lifecycle support across Cash Equities markets. You will be given the opportunity to drive process and control improvements

Based on the trading floor, the role acts as a central coordination point between Trading, Sales, Operations, Compliance, and external stakeholders. The successful candidate will ensure seamless trade execution, effective risk management, and timely issue resolution across the full trade lifecycle giving a strong platform for career progression within Global Markets

• Provide daily support to Cash Equity and Sales Traders across UK, Europe, and Emerging Markets (Cash, DMA, DSA, Portfolio desks)
• Deliver Fidessa trading system support (intra-day and post-trade)
• Manage trade allocations and bookings for client and internal activity
• Investigate and resolve trade queries, breaks, and P&L discrepancies
• Act as a key escalation point for operational and trading issues
• Drive process improvements, efficiency gains, and control enhancements
• Support regulatory initiatives and project testing within the equities space
• Liaise with Compliance, Operations, Middle Office, and Corporate Actions teams
• Assist with corporate actions and dividend processing

• Equities trade support / middle office experience (buy-side or sell-side)
• Solid cash equities product knowledge
• Proven experience with Fidessa
• Advanced Excel skills; familiarity with Bloomberg/Reuters
• Thorough understanding of trade lifecycle, allocations, and booking processes
• Demonstrated risk awareness and issue escalation capability

• Attention to detail and accuracy
• Analytical and problem-solving skills
• Ability to perform under pressure in a fast-paced environment
• Clear communication skills, including executive-level summaries
• Team-oriented with the ability to work independently
• Highly adaptable and organise

• Degree (or equivalent) in a relevant discipline
• Experience in equities trade support or front-office control environment

• Private healthcare for you and your…