Senior Financial Crime Strategy Manager

A day in the life:

• Deputise for the Head of Financial Crime across leadership, product and governance forums.
• Lead major financial crime initiatives from concept to delivery, including transaction monitoring, screening, customer risk assessment and control optimisation.
• Act as a senior decision‑maker for complex financial crime matters within delegated authority.
• Design and enhance financial crime controls across KYC, screening, monitoring, SARs and customer risk assessment.
• Partner closely with Product and Engineering teams to embed effective controls into new products and customer journeys.
• Use data, insight and emerging technologies to improve effectiveness, efficiency and customer experience.
• Represent the 1st Line position with credibility and influence, working closely with Risk, Compliance and senior stakeholders.
• Mentor and develop colleagues, helping build capability across the wider financial crime function.

• Significant experience leading financial crime strategy, controls or operations within banking, fintech, payments or a regulated financial services environment.
• Strong expertise across key financial crime disciplines, including transaction monitoring, KYC/CDD, screening, customer risk assessment and SARs.
• Experience operating as a senior decision‑maker and influencing stakeholders at all levels.
• A product‑minded approach, with the ability to balance risk management, customer outcomes and commercial objectives.
• Strong understanding of the UK financial crime regulatory landscape.
• Excellent communication skills and the ability to simplify complex topics for diverse audiences.

Why this role?

This is an opportunity to help define the future of financial crime at one of the UK's leading digital banks. You'll have genuine ownership, visibility and influence, working on high‑impact initiatives that shape how we prevent financial crime while delivering great customer experiences.

Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work.

Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.