Transactions Management Lead - Vice President

Location: Greater London

Morgan Stanley Investment Management Operations is seeking a proactive Transaction Management leader to join the Public Markets Middle Office and provide high-touch operational partnership to Portfolio Managers and Traders. This role serves as a day-to-day point of contact for front office stakeholders, ensuring smooth front-to-back execution, governing strong control framework, and timely issue resolution across trade capture, confirmations, settlement, cash/positions, and key lifecycle events.

The position provides an opportunity to partner closely with MSIM Trading, Technology, Compliance, Counter parties, Prime Brokers/Clearing Brokers, Custodians and various functional teams within MSIM Operations to proactively monitor data quality and resolve issues that could impact trade execution, settlement, valuation, risk, and client/regulatory reporting. The successful candidate is detail-oriented, remains composed under high-pressure situations, and comfortable operating in time-sensitive markets across multiple products.

As Vice President, you will help drive the Trade Support coverage model, act as a key escalation point for front office stakeholders, and lead continuous improvement across controls, incident management, and operational resilience. You will also contribute to procedures, governance forums, and change initiatives to ensure consistent execution and a strong risk and control environment.

Key Responsibilities:

Trade Support Coverage: Provide dedicated day-to-day operational support to Portfolio Managers and Traders across applicable asset classes including equities and foreign exchange, ensuring timely and accurate processing of trades from execution through settlement. Serve as a primary point of contact providing proactive oversight of trade lifecycle controls, booking quality, and operational readiness for front office stakeholders. Anticipate front office needs and proactively resolve front-to-back workflow issues (trade capture, allocations, confirmations, settlement, clearing, basic knowledge of margin/collateral where applicable), ensuring minimal disruption to investment decision-making.

Monitor start-of-day readiness (cash/positions, breaks, pricing/valuation flags, unmatched confirmations, settlement fails) and consult stakeholders on exposures, exceptions, and required actions.

Issue Resolution and Incident Management: Drive resolution of trade lifecycle and operational issues (allocations, confirmations, exceptions/breaks, settlement fails, fees/interest accruals, corporate actions where applicable), partnering with Operations, Custodians, Brokers/Clearing Brokers, Technology, and Compliance. Lead the incident management process for Trade Support incidents and control breaches, ensuring timely triage, root cause analysis, remediation, and clear communication to front office and operations leadership.

Produce post-incident summaries, management information, and trend analysis to prevent recurrence, strengthen controls, and improve servicing outcomes.

Optimization: Identify opportunities to streamline trade support processes, increase straight-through-processing, reduce manual touchpoints, and enhance preventative controls using data and technology. Maintain accurate support KPIs/KRIs (e.g., breaks, failed trades, aging, incident volumes, turnaround times) and deliver actionable insights to Middle Office leadership and front office stakeholders.

Leadership: Demonstrate ownership of the Trade Support coverage model, driving consistent execution, strong controls, and an effective escalation framework. Contribute to procedures, playbooks, and training; coach peers/juniors as needed to ensure consistent processes and effective knowledge transfer. Partner on change initiatives (platform enhancements, new products/strategies, market/regulatory change) and prioritize work based on activity, risk, and business needs, escalating where appropriate.

Cont'dKey

Competencies:

Service & Client Mindset:
Delivers an exceptional experience for Portfolio Managers and Traders while keeping a strong risk and control orientation Automation &

Innovation: Demonstrates experience in driving automation to engineer optimal operational processes Operational Leadership:
Anticipates risk, leads issue resolution and escalation, and communicates clearly under pressure. Strategic Agility:
Understands the broader investment, operational, and regulatory landscape and adapts the support model accordingly. Data & Control Orientation:
Uses data to produce KPIs/KRIs, identify root causes, and improve preventative controls and process stability. Collaboration & Influence:
Builds trust across stakeholders and drives alignment across Front Office, Operations, Technology, and external partners.

Experience and Qualifications:

8+ years of experience in equity / fx trade support, middle office, or investment operations at a global asset manager, bank, or financial institution. Proven experience supporting front-to-back workflows and…