Delegated Authority Manager Job London area,Greater London England UK,Finance & Banking

Location: Greater London

Work with the International Product & Underwriting Quality Lead to ensure Delegated Authority procedures remain current, effective, and aligned to Lloyd’s requirements, regulatory expectations, and internal underwriting governance and risk appetite
Own and oversee the end-to-end approval and onboarding process for Delegated Authority arrangements, ensuring compliance with defined standards, with clear tracking, escalation, and resolution of outstanding actions
Develop, maintain, and execute a risk-based Cover holder audit plan, ensuring audit findings are reviewed, challenged where appropriate, and remediation actions are tracked to completion with clear accountability
Ensure timely receipt, completeness, and accuracy of delegated data (e.g. bordereaux and exposure data) in collaboration with Operations, including enforcement of escalation protocols for late, incomplete, or poor-quality submissions
Oversee the effective use and governance of Lloyd’s systems (e.g. Atlas, DAM, DCOM), ensuring required tasks, approvals, and compliance activities are completed accurately and within required time frames
Produce and continuously enhance management information and exception reporting for DUCC, including clear articulation of data gaps, control breaches, performance issues, and emerging reputational or regulatory risks
Support for renewal, remediation, suspension, or termination decisions
Strengthen and maintain a robust control and monitoring framework, moving from tactical/manual processes to more structured, repeatable, and auditable controls
Collaborate with Operations, Finance, and Actuarial to ensure effective EPI monitoring, credit control, and financial oversight, supporting portfolio performance management
Manage, coach, and develop Delegated Authority Analysts, acting as a technical escalation and referral point, and ensuring consistent execution of DA processes and controls
Provide subject matter expertise and advisory support to Underwriting teams on Delegated Authority business, including structure, risk assessment, governance requirements, and regulatory expectations
Support and contribute to strategic and transformation initiatives relating to Delegated Authority, including process improvement, audit remediation, system enhancements, and reporting development
Build and maintain effective relationships with key stakeholders, including Underwriting, Operations, Risk, Compliance, Lloyd’s, regulators, brokers, Coverholders, and auditors, ensuring transparent communication and issue resolution
Represent the business at relevant market forums, committees, and industry events, maintaining awareness of market developments, regulatory changes, and best practices in Delegated Authority oversight

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