CCB Digital, Technology & Communications Senior Relationship Manager - Director

Citi Commercial Bank UK's Digital, Technology and Communication's team covers UK-headquartered Emerging High Growth and Mid-Market companies with a global footprint.

• Self-originate new, multi-product and multi-country clients for CCB UK, and manage those relationships on an ongoing basis
• Responsible for actively calling on clients to deepen relationships and proactively owning, responding to and anticipating future needs, challenges or risks, in addition to identifying and pursuing new clients aligned with Citi’s value proposition
• Understand and follow trends within the industry to provide thought leadership to clients
• Drive innovation on the solutions we provide clients through partnerships with product specialists and subject matter experts, while structuring deals that balance risk and reward
• Substantial execution experience on complex deals with a proven ability to lead a deal team process
• Oversee the credit relationship of the client, coordinating and supervising the entire process, ensuring the proper application of policies and institutional processes
• Be the Best for our clients by understanding and delivering on clients' holistic treasury and strategic agenda. Be responsible for Client-level planning, budget and revenue responsibilities
• Demonstrate excellent interpersonal, communication and influencing skills (e.g. negotiation, consultative skills, leadership). Ability to work effectively in team setting
• Ensures compliance with regulatory requirements and Citi's policies / guidelines at all times
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.

• Extensive experience within Commercial or Corporate Banking
• In-depth knowledge of all aspects of commercial banking including strong commercial credit knowledge and an ability to quickly learn new products and services
• Demonstrates an expert level of Early Warning Detection skills
• Demonstrates expert level credit skills; capable of structuring all credit deals and guiding staff through the credit deal approval process
• Demonstrates advanced Citi’s credit-process and credit-appetite knowledge
• Ability to work effectively in team setting
• Ability to lead multi-functional teams to provide an exceptional client experience
• Excellent interpersonal, communication and influencing skills (e.g. negotiation, consultative skills, leadership)
• Ability to work under pressure while making sound decisions
• Highly focused, able to rapidly determine key priorities, clearly communicate the priorities
• Accountable for significant direct business results or authoritative advice regarding the operations of the business
• A proactive approach in looking for ways in strengthening business relationship with clients, delivers a simple, secure, and seamless client experience
• Ability to embrace new technology and understand the role digital plays in the experience we deliver for our clients
• Able to quickly adapt priorities based on the latest data insights

• Bachelor’s/University degree, Master’s degree preferred

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