Director, Financial Services

MAKE STRATEGY A REALITY | ACCELERATE YOUR GROWTH | CHOOSE YOUR PATH Do you have the skills, passion, and commitment to transform North Highland’s Financial Services clients for the better? Are you ready to be a change maker? If so, join us. North Highland is the world’s leading change and transformation consultancy. Simply put, we make change happen like no one else.

We’re hiring for a Director to join our Financial Services industry portfolio team. In this role you will be responsible for leading and growing client accounts, leading complex Consulting engagements, and leading teams.

This role will lead strategic client initiatives, drive delivery excellence, and expand relationships across Banking & Payments, Wealth Management, Capital Markets, and Insurance financial institutions. Working closely with the Global Head of FS and local UK leadership, you will support the development and execution of the UK & EMEA Financial Services industry growth strategy.

• Lead the execution of go-to-market strategies for account growth initiatives, contributing to revenue growth and client development.
• Build and strengthen client relationships, serving as a trusted advisor to senior leaders across financial services institutions.
• Identify and sell solutions that provide real value to clients through North Highland’s holistic approach to consulting.
• Lead work streams and client engagements across capabilities including Strategy, Technology, People & Change, Data & Analytics, and Program & Project Management.
• Deliver transformation initiatives focused on digital banking, payments modernization, operational efficiency, emerging technology, and customer experience improvements.
• Lead a team of North Highland Consultants, both on projects and as a career coach.
• Contribute to thought leadership efforts through industry participation, client insights, and collaboration across internal and external networks.

• Management consulting, advisory, professional services and/or Big 4 consulting experience.
• Currently at Director level or equivalent.
• Expertise in Banking & Payments, Wealth Management, Capital Markets, or Insurance is required.
• Demonstrated ability to manage client relationships and lead business growth initiatives.
• Experience leading transformation programs including managing teams.
• Strong communication and stakeholder management skills, with the ability to work effectively with senior client leaders and cross-functional teams.
• A collaborative leadership style with a balance of strategic thinking and hands‑on execution.

Total Rewards associated with this position include a comprehensive benefits package designed to support your well-being and financial security. Unique perks include flexible time off, a private medical plan, a health cash plan, a workplace savings scheme (including ISAs and GIAs), and enhanced parental leave.

Applicants must be authorized to work in the United Kingdom, without the need for visa sponsorship by North Highland. Work visa sponsorship will not be provided, either now or in the future, for this position.

North Highland is an equal opportunity employer, and we adhere to all applicable laws and regulations to ensure a fair and equitable workplace. All qualified applicants will receive fair and impartial consideration without regard to race, color, sex, gender identity, religion, national origin, age, sexual orientation, disability, veteran status, or any other characteristic protected by law. We handle all information in accordance local privacy standards and maintain strict confidentiality.