ECA Agency Client Service Manager

A globally recognised financial institution is seeking an ECA Agency Client Service Manager to join its Loan Agency Client Services team
. This role focuses on delivering first‑class relationship management to clients involved in Export Finance transactions
, ensuring compliance with ECA policies and managing a complex portfolio with minimal supervision.

• Portfolio Management: Act as Facility Agent, ECA Agent, and Intercreditor Agent for a portfolio of syndicated Export Finance loan transactions.
• ECA Coordination: Liaise with Export Credit Agencies on policies, insurance, and covered facilities.
• Deal Lifecycle Oversight: Manage the end‑to‑end lifecycle of deals, from mandate to final repayment, including amendments, waivers, and consents.
• Stakeholder
  
  Collaboration:
  
  Work with internal teams, clients, lenders, lawyers, and ECAs to onboard, execute, and close deals while resolving operational issues.
• Client Relationships: Develop and maintain strong client relationships to identify new business opportunities.
• Pricing & Repricing: Focus on pricing for out‑of‑scope events and opportunities to reprice on refinances and amendments.

• Experience: Proven background in a comparable role
  , with a strong understanding of the Syndicated Loan Market and ECA‑backed financing
  .
• Technical
  
  Skills:
  
  Ability to review agency provisions, manage amendments/waivers, and ensure compliance with ECA policy obligations
  .
• Soft Skills:
• Client‑focused with a commitment to excellent customer service
  .
• Strong communication (written and verbal), time management, and presentation skills
  .
• Ability to work under pressure, manage priorities, and build relationships with internal and external stakeholders.
• Desirable: Experience in Project and Infrastructure Finance and credit exposure.

This role offers the opportunity to manage a complex portfolio independently
, work and specialist with global ECAs
, and contribute to high‑value transactions in a collaborative, client‑centric environment
. The hybrid working model and competitive salary make it an attractive proposition for experienced professionals.

Location: London

Working Arrangement: Hybrid (2 days in office, 3 days at home)