Field Adjuster South East

Make a Difference When It Matters Most - Join Our Supportive Team!
We are recruiting Field Based Loss Adjusters in London and the South East.
Are you ready for a role where no two days are the same? As our next Property Loss Adjuster, you'll take ownership of a diverse portfolio of claims, ranging in complexity and value, and make a real impact for our customers.

• Work to achieve agreed activity levels with the intention of continuously reducing WIP throughout the year.
• Process all invoices and approve estimates within 5 working days of receipt/agreement.
• Take responsibility for issuing interim fees during the claim life cycle as highlighted centrally.
• Full completion of all prepared site notes templates and associated documentation within set SLA's.
• Ensure that the data contained in Cq is accurate at all times.
• Assist in maintaining accurate management information by completing spreadsheets as necessary.
• Reduce elapsed timescales by providing and fostering a pro‑active approach to file management.
• Identify cases of possible fraud and recoveries and refer as appropriate within set SLA's.
• Work to ensure correct policy interpretation and validation.
• Prepare, check and approve where appropriate, reports for clients in accordance with agreed SLA's and formats.
• Ensure files are up to audit standards at all times.
• In conjunction with designated colleagues pro‑actively update customers and clients where necessary in accordance with agreed client SLA's.
• Take responsibility for following agreed/documented procedures when dealing with problems and complaints.
• Build good working relationships with clients and staff, internal and external to the Davies Group.
• Maintain an awareness of business opportunities and refer all identified opportunities to Davies Group.
• Responsible for out of hours calls into the Davies Group via a pre‑set rota.

• High level of Property Loss Adjuster experience.
• Already hold or working towards recognized professional qualifications at a diploma level.
• Accuracy, attention to detail and an analytical approach.
• Strong verbal and written communication.
• Demonstrable experience of organising and managing own workload is essential.
• Ability to work in a fast paced and changing environment where flexibility is required to accommodate peaks and troughs in workload.
• Excellent time management to be able to work to short/changing deadlines.

• Career & Purpose
  • Davies Innovation Lab
  • Leadership training programme
  • Funding for professional qualifications
  • Thrive at Davies; learning opportunities
• Environmental & Social
  • The Davies Foundation
  • Local charity funding
  • Pennies To Heaven
• Employee Resource Groups
• Employee volunteering programme
• Financial Health
  • Pension matching contribution model with the following contribution rates:
    • Employee 1.5%, Employer 2%
    • Employee 3%, Employer 3%
    • Employee 5%, Employer 5%
  • My Choices at Davies provides;
    High Street discounts and Financial wellbeing hub
  • Refer a Friend
  • Cycle to Work Scheme
  • Davies Incentive Plan
  • Enhanced maternity, paternity and adoption pay
• Mental, Physical & Emotive Wellbeing
  • Wellbeing centre; move, munch, money & mind focus
  • Discounts with 100's of retailers
  • EAP; 24/7 confidential helpline
• 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
• Flexible working
• Dress for your day
• Inclusive employment policies e.g. menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
• Flexible benefits include holiday purchase