Client Services Associate, German Team

Job in Greater London, London, Greater London, W1B, England, UK

Listing for: Glas Sas

Full Time position
Listed on 2026-07-15

Job specializations:

Finance & Banking
Banking Operations, Banking & Finance, Financial Services, Financial Compliance

Salary/Wage Range or Industry Benchmark: 32000 - 46000 GBP Yearly GBP 32000.00 46000.00 YEAR

Location: Greater London

Client Services Associate, German Team

Location:

London

Salary:
Negotiable

Hybrid Working

The role of Client Services Associate involves liaising closely with the EMEA Client Services Team and managing the operational aspects of GLAS client transactions including Loans and Bonds. Each member is responsible for a specific portfolio of Loans/Bonds and is the primary operational contact for Borrowers and Lenders.

Responsibilities

Managing drawdowns, rollovers, rate fixes, pre-payments, redemptions and maturities.
Inputting relevant data into the Solvas system.
Generating and sending notices to Borrowers and Lenders within specific time frames.
Receiving and checking SSIs, initiating callback process where necessary.
Managing funds flow between Borrowers and Lenders.
Making payments through , arranging foreign exchange transactions where appropriate.
Calculating and paying principal repayments, interest, commitment and other fees (including PIK and non‑pro rata events).
Reconciling accounts.
Handling transfers ensuring requests comply with transaction documentation and collecting transfer fees.
Understanding deal documentation for system input or responding to Borrower/Lender queries.
Responding to client queries in a timely manner.
Handling audit requests.
Escalating relevant matters to Team Leader or Managers promptly.
Conducting due diligence regarding potential fraud, money laundering, and financial/reputational risk.

Experience and Qualifications

Proven examples of working to tight deadlines.
High degree of detail and strong organisational skills.
Previous experience with Solvas desirable.
Desirable degree in finance or business related field.
German language skills.

Person Specification

Strong attention to detail and ability to work to tight deadlines.
Flexibility to adapt to changing needs of a growing business.
Capability to represent GLAS to high standards and expectations at all times.

Benefits

Base salary + bonus.
Hybrid working.
28 days annual leave + bank holidays.
Long service award.
Private Medical Insurance.
Private pension plan.
Life insurance plan.
Employee Assistance Program (EAP).
Season ticket loan scheme.
Yearly eye examination.
Gym membership discount.
Career development and study support.

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