Graduate Programme – Customer Enablement

Shape the future of banking operations at Cynergy Bank. Join us as a Graduate in our Customer Enablement pathway and make a real impact by helping our teams operate effectively behind the scenes to support customers and business performance.

This 18-month graduate programme offers hands‑on experience across key enabling functions including People, Finance, IT, Risk and Operations. You’ll gain a broad understanding of how a modern bank operates while contributing to meaningful projects that improve efficiency, governance and performance.

Hybrid working: 3 days in our London office, 2 days from home.

• Impact:
  Support how the bank runs day‑to‑day and contribute to improving operational performance
• Growth:
  Rotations across multiple business functions
• Flexibility:
  Hybrid working model
• Rewards:
  Competitive package and strong development opportunities

• Support day‑to‑day activity across multiple teams
• Contribute to projects improving operational effectiveness
• Analyse data to support decision‑making
• Work cross‑functionally to deliver key initiatives
• Identify and suggest process improvements

• Strong analytical and problem‑solving skills
• Interest in how organisations operate
• Confidence working with data and detail
• Strong communication and collaboration skills
• Proactive mindset and willingness to learn

At Cynergy Bank, we are committed to your wellbeing and success. Here is a snapshot of what we offer:

• A salary and bonus package designed to recognise your skills and contribution
• 25 days holiday (with the option to buy 10 more)
• Award‑winning pension savings scheme
• Healthcare, life assurance, and income protection
• Hybrid working (3 days office, 2 from home)
• Training and development opportunities

Plus, a range of extras including lifestyle discounts, recognition awards, and volunteering initiatives, all designed to keep you supported and thriving.

Cynergy Bank is the UK’s human digital bank, combining personal service with smart technology to help ambitious businesses and individuals achieve their goals. Since 2018, we have lent over £4bn to scaling businesses and partnered with leading firms to deliver the future of banking. Named Bank of the Year 2025 by Money Age, we are recognised for our commitment to customers, innovation, and tailored solutions.

Our values shape everything we do:
Putting the customer first, Risk front and centre, Opportunity, empowerment and innovation, United team inclusive and diverse, and Doing the right thing.

This advert covers the main responsibilities and requirements. A full job description will be shared with shortlisted candidates. If you don’t meet every requirement, we still encourage you to apply as we value potential as much as experience.

At Cynergy Bank, we use anonymous screening at the first stage of recruitment, ensuring every application is reviewed fairly, based on skills and experience alone.

Please note, we may close the advert early if we receive a high volume of applications.

Apply now to help shape the future of human digital banking at Cynergy Bank.