Banking COO, Business & Governance - Analyst

Banking COO, Business Change & Governance - Analyst

The Analyst in the Business Change & Governance Team (the Team) supports the delivery of change initiatives, governance processes and front office technology enhancements across Mizuho EMEA’s Corporate and Institutional Banking division (CIB Banking). The Team sits within the Banking Chief Operating Office (COO) which supports the front office (FO) activities of CIB Banking. CIB Banking covers Banking clients (including corporate finance, project finance, strategic advisory solutions, leveraged finance) and Capital Market clients (including DCM, DCM syndication, securitised products, ECM).

The role works closely with senior team members to execute strategic priorities, improve operational processes and ensure effective governance across the FO, partnering with stakeholders across COO, FO, IT, Compliance, Risk and other corporate functions.

The role provides coordinated support across change, governance and technology activities, contributing to project delivery, process improvement and the ongoing development of tools such as Salesforce to enhance client engagement and data quality. It offers broad exposure to FO activities and cross-functional interaction, supporting effective execution of team priorities in a complex, multi-jurisdictional operating model.

The ideal candidate will:

• Be a recent graduate with a strong interest in banking, technology and business operations and have a genuine interest to drive process improvements, enhance operational efficiency and support effective governance and regulatory compliance.
• Will have gained experience through internships, part-time roles, student societies, or extracurricular activities related to financial services, consulting, technology, or corporate functions.
• Be a pro-active self-starter, have strong analytical and organisational skills, with a keen attention to detail and quality.

Business Change:

• Support the delivery of change initiatives impacting CIB Banking, including strategic projects and BAU process improvements.
• Assist in analysing the impact of change on FO teams and collating input from SMEs.
• Support project management activities, including tracking actions, preparing materials and coordinating stakeholders.
• Assist in requirements gathering, testing and implementation of FO technology changes.
• Coordinate with internal teams and external vendors across COO, FO and corporate functions to support delivery of change initiatives.
• Identify opportunities to improve processes and support efficiency initiatives across Banking.

Front Office Technology & Client Engagement:

• Support the ongoing development and adoption of Salesforce and other FO tools.
• Deliver training sessions to the FO following technology and process changes
• Assist in maintaining data quality, preparing reports and supporting enhancements to client engagement processes.
• Act as a point of contact for system related queries and issue tracking.

Governance:

• Support governance and control-related activities across CIB Banking, including coordination with Compliance, Risk and Audit.
• Assist with governance forum preparation, including compiling materials, taking minutes and tracking actions to ensure delivery against commitments.
• Support KYC/CLM processes and onboarding prioritisation where required.
• Assist with monitoring and tracking of issues, risks and remediation actions.

• University degree or equivalent
• Basic understanding of financial services, governance frameworks, risk and control processes or change delivery.
• Strong analytical capability, with ability to interpret data, identify issues and support problem solving.
• Strong organisational skills, with the ability to manage multiple priorities and deliver to deadlines.
• Strong team player with excellent communication skills with the ability to work across a range of stakeholders.
• High attention to detail and focus on accuracy in all deliverables.
• Proficiency in Excel and PowerPoint, including data analysis and presentation of outputs.
• Strong interpersonal skills and ability to build relationships across teams.
• Self-motivated, proactive and…