Travel & Expenses Associate

Department: Corporate Services
Team: Finance
Location: London with hybrid working (c. 2 days per week in the office)
Position type: Contractor (umbrella – inside IR35) until 31st August 2027; full-time

"GSMA is a global organisation, providing the successful candidate with the opportunity to work with employees, contractors and stakeholders across multiple regions. The role offers exposure to international travel, expense and corporate card processes, while partnering with Finance, HR, Travel and Compliance teams to ensure strong governance, policy compliance and excellent employee support. Reporting to the Accounts Payable Manager, the Travel & Expenses Associate helps maintain strong controls across expenses, corporate cards and business travel.

The role offers immediate ownership of key processes, month-end involvement and opportunities to improve controls and the employee experience."

Accounts Payable Manager

The Finance team is predominantly based in London with some regional staff and business partners located in Spain, USA, and Shanghai.

The Travel & Expenses Associate is responsible for the effective administration, governance and continuous improvement of GSMA's employee expenses, corporate card programmes and business travel expense processes.

This role requires a motivated, detail-oriented team player who can self-manage, multi-task and engage effectively with internal and external stakeholders. The successful candidate will support expense reimbursement and credit card processes, including journals, payments, compliance reviews, corporate cards, reconciliations and reporting.

The role will also work closely with the Accounts Payable team.

• Manage the Expense and Corporate Card inboxes, responding to queries promptly and professionally.
• Support the end-to-end expense process, including compliance checks, spot reviews and multi-currency payment runs.
• Review expense and corporate card submissions in line with the GSMA Travel & Expense Policy.
• Support employees with expense claims, policy guidance and reporting requests.

• Process new card applications, amendments, renewals and cancellations.
• Reconcile card accounts and monitor outstanding or unreconciled transactions.
• Provide guidance and support to cardholders across the organisation.

• Support month-end and year-end close activities.
• Prepare reconciliations, journals and supporting documentation for expense, travel and corporate card accounts.
• Assist with accruals, prepayments and audit requests.

• Deliver expense workshops and training sessions.
• Maintain user guides, process documents, FAQs and training materials.
• Identify opportunities to improve processes, controls and the employee experience.

• Experience in Travel & Expenses, Accounts Payable, Finance Operations or similar.
• Experience reviewing expense claims and corporate card transactions.
• Strong knowledge of financial controls, reconciliations and compliance.
• Experience with month-end reconciliations and journals.
• Experience processing multi-currency payments.
• Strong customer service and stakeholder management skills.
• Good Excel skills.
• Knowledge of accounting or expense systems (Workday highly desirable).
• Strong in reconciliations and financial accuracy.
• Proactive, self-motivated and eager to learn.

Short term Contractor

Contingent Worker

Working at the GSMA offers you unparalleled access to the mobile industry. We offer a chance to truly shape the direction of mobile, whatever your role. By joining the GSMA, you will be exposed to a…