Senior Director, Fraud Prevention – Platform Integrity

• Continue evolving Viber's fraud prevention and platform integrity strategy across fintech, payments, business messaging, subscriptions, partner ecosystems and platform abuse scenarios.
• Lead and mature the operating model for fraud prevention, AML risk signals, financial-crime controls, investigations, escalation, measurement and response.
• Own the strategy for detecting and reducing payment fraud, scams, account abuse, phishing, account takeover, suspicious behavior and other emerging risk patterns.
• Build on an already high-performing platform integrity function and take it to the next level by scaling trust operations, abuse prevention, account integrity, investigation workflows, and enforcement quality across Viber's global ecosystem.
• Partner with Product, Engineering, Data, Security, Legal, Compliance, Finance, Support and business teams to align risk strategy with company priorities.
• Define requirements for detection systems, risk signals, rules, models, dashboards, case queues, analyst tooling and feedback loops, while working closely with engineering teams that build and operate the platforms.
• Use data, automation and AI-enabled workflows to improve investigation speed, detection quality, analyst productivity and operational scalability.
• Lead, mentor and develop a team of analysts, researchers and domain experts.
• Build executive visibility into key risks, including fraud exposure, prevented loss, financial-crime risk, platform abuse trends, enforcement quality, false positives and response effectiveness.
• Represent the function in senior leadership discussions and translate complex fraud, AML and integrity topics into clear business decisions and priorities.

• 5+ years of leadership experience managing fraud, risk, investigations, AML, integrity, compliance operations or trust/safety teams.
• Strong experience with fraud-prevention systems, AML controls, transaction monitoring, suspicious activity detection, case management, investigation workflows and financial-crime risk.
• Deep understanding of fraud and abuse patterns such as payment fraud, mule activity, account takeover, phishing, scams, synthetic identities and platform misuse.
• Experience working with data, rules, models, risk scoring, operational queues, escalation processes, dashboards and feedback loops.
• Proven ability to partner with Product, Engineering, Data, Security, Legal, Compliance, Finance, Support and Operations teams.
• Strong executive communication skills, including the ability to explain complex and sensitive risk topics clearly to senior leadership.
• Strong judgment around false positives, user experience, business impact, regulatory exposure, operational cost and speed of response.
• Fluent written and spoken English.

Demonstrates expertise in fraud prevention, AML risk management, and platform integrity, with a strong focus on developing strategies to detect and reduce financial crime. Proven ability to lead cross-functional teams and communicate complex risk topics effectively to senior leadership.

• Fraud Prevention Systems
• AML Controls
• Transaction Monitoring
• Investigation Workflows
• Executive Communication

• Fraud Detection
• Risk Scoring
• Case Management
• Suspicious Activity Detection
• Data Analysis

• Leadership
• Judgment
• Collaboration
• Mentoring

• Financial Crime
• Platform Integrity
• Compliance Operations
• Trust and Safety
• Risk Signals

• Dashboards
• Analyst Tooling
• Automation
• AI-Enabled Workflows