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Operations Supervisor

Job in London, Greater London, W1B, England, UK
Listing for: CER Financial
Full Time position
Listed on 2026-08-18
Job specializations:
  • Finance & Banking
    Banking Operations, Banking & Finance
Job Description & How to Apply Below
PERMANENT| 50,.00

PER ANNUMRECRUITER: | Charlie Watson Operations Supervisor City of London Permanent 50,000 - 60,000cer Financial are working alongside an international bank, who are based in the City of London. They are seeking an Operations Supervisor to work with them on a permanent basis. The responsibilities of the Operations Supervisor will include:

Ensure operations comply with bank policies, regulations, and best practices

Deliver consistently high-quality customer service

Process client data, transactions, and cashiering activities

Manage customer onboarding, account opening, cards, and online banking

Support team with a flexible, responsible, and proactive approach

Complete transactions accurately and within deadlines

Ensure loan drawdown conditions are met in coordination with Credit Risk Set up approved credit facilities on core systems

Maintain limits for trading, customers, counter parties, and settlements

Escalate risks to management and report through proper channels

Manage Treasury counter parties as required

Support and deliver project-related tasks on time Process loans, deposits, rollovers, renewals, and repayments per procedures

Maintain and update customer mandates

Review and update operations procedures and desk instructions

Investigate and resolve queries/discrepancies; maintain logs and evidence

Ensure all transactions comply with risk controls, AML, and compliance requirements

Escalate risks/issues to relevant stakeholders promptly

Stay up to date with regulatory requirements and changes

Maintain high processing accuracy with minimal errors or complaints

Adhere to bank policies, procedures, and product knowledge standards

Support reporting/MI production for management

Complete additional tasks as assigned by line manager

Comply with regulatory obligations, training, and reporting of breaches

Support operational resilience, training, and incident response

The candidate will have:
Degree-level education or equivalent experience in banking/financial services

Minimum 5 years’ banking experience

Strong understanding of banking operations and processes

Proficient in banking technology

Knowledge of Equation Banking system (advantageous)
Keeps up to date with new banking products
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