Analyst – Investment Operations

About the Role:

We're looking for an Investment Operations Analyst to join our CIO Office and play a key role in supporting the delivery of high-quality investment solutions and services.

The CIO Office partners across Raymond James Wealth Management to help deliver positive client outcomes through investment research, market insights, portfolio management expertise and asset management capabilities. The team is responsible for supporting both clients and adviser relationships across the wealth management business.

As part of the Investment Operations team, you'll help ensure the smooth and effective running of a wide range of investment services and operational processes. You'll work closely with colleagues across Portfolio Management, Research and Business Management, providing operational support, governance oversight and process improvement initiatives that enable investment professionals to focus on delivering value for clients.

This is an excellent opportunity for someone with investment operations or financial services experience who is looking to broaden their knowledge of investments, gain exposure to a variety of business areas and contribute to ongoing operational excellence.

In this varied role, you will:

• Manage end-to-end operational processes, including client onboarding, suitability review administration, fiduciary reporting, third-party platform oversight and holdings reconciliations.
• Support the day-to-day activities of the Investment Operations team, identifying opportunities to improve processes, controls and operational efficiency.
• Maintain and rebalance model portfolios across multiple third-party platforms, ensuring activities are completed accurately, within agreed time frames and in line with established controls.
• Produce monthly and quarterly investment factsheets, ensuring information is accurate, consistent and delivered on schedule.
• Build strong relationships with colleagues and stakeholders across the business, helping to identify ways operational support can continue to add value.
• Work collaboratively with internal teams to ensure transactions are processed, recorded and reported accurately and efficiently.
• Support the production of regular and ad-hoc reporting, including valuation, holdings and performance-related data.
• Help maintain robust governance, compliance and risk management standards across all operational activities.
• Ensure operational procedures and documentation remain accurate, up to date and aligned with regulatory requirements.
• Maintain clear and accurate records in accordance with company policies and regulatory obligations.
• Explore opportunities to leverage automation, technology and AI solutions to enhance operational effectiveness and improve the colleague and client experience.

We're interested in hearing from people who can demonstrate some or all of the following:

• Experience with in investment operations, client administration or investment support in a regulated financial services environment.
• A minimum of two years' relevant professional experience.
• Progress towards the Investment Operations Certificate (IOC) or an equivalent qualification would be beneficial.
• A-Level qualifications or equivalent experience.
• Good working knowledge of Microsoft Excel, including data analysis and management.
• A track record of delivering accurate, high-quality work in a deadline-driven environment.

You’ll be successful in this role if you have:

• Strong communication and relationship-building skills, with the ability to work effectively and with a range of stakeholders.
• Knowledge of investment products, asset classes and investment administration processes.
• An understanding of performance measurement and reporting principles.
• The ability to analyse, interpret and manage data from multiple sources to produce meaningful information and reports.
• Strong organisational skills and the ability to manage competing priorities.
• A continuous improvement mindset with the confidence to suggest new ideas and challenge existing processes constructively.
• Awareness of governance, risk and regulatory requirements within financial services.
• An interest in financial markets and a desire to continue developing your investment knowledge.
• A proactive, adaptable and collaborative approach to work.
• Experience using Bloomberg would be advantageous, but is not essential.