Client Servicing & Onboarding Analyst

Reference: 4821633

Job d:
Closing date:

Location:

London Salary: 45,000 - 60,000 (per annum)
Job type:
Permanent Working pattern:
Full time Industry: Banking & Financial Services / Banking Operations Company:
Hays Consultant:
Craig Murray Hays office:
London-City — 5th Floor, 107 Cheapside,Phone:
Email: craig.murray

Client Servicing & Onboarding AnalystA leading global investment management firm is seeking a Client Servicing & Onboarding Analyst to join its growing operations and client solutions team in London.

This is an excellent opportunity for an individual with experience in asset management operations, client servicing, onboarding, or middle office functions who is looking to develop their career within a highly respected buy-side environment.

Working across institutional client relationships, you will play a key role in coordinating new client onboarding, managing fund and mandate launches, supporting transition events, and ensuring a seamless client experience throughout the onboarding and servicing lifecycle.

The Role You will act as a central coordinator between internal stakeholders, clients, custodians, administrators, legal teams, and other service providers to ensure successful implementation and ongoing servicing of institutional mandates.

Key responsibilities include:

Managing the end-to-end onboarding of new institutional clients and mandates

Coordinating fund launches, account openings, mandate changes, closures, and transition events

Acting as a primary point of contact for operational client servicing queries

Liaising with custodians, fund administrators, transition managers, brokers, and other third parties

Supporting the setup of trading agreements, custody arrangements, and operational infrastructure

Coordinating operational due diligence reviews, service level agreements, and operating memorandum

Monitoring project timelines, identifying risks, and ensuring deadlines are me Building strong relationships across investment, operations, legal, compliance, and client-facing team Contributing to process improvement initiatives and operational risk projects

About You The successful candidate will possess a strong understanding of the asset management operating model and have experience supporting institutional clients in either an operational, onboarding, middle office, or client servicing capacity.

You will ideally have:2-4 years' experience within asset management, investment operations, client servicing, onboarding, middle office, or fund operations

Knowledge of investment products including equities, fixed income, derivatives, alternatives, and FX products

Understanding of operational processes including settlements, reconciliations, corporate actions, client reporting, and custody operation

Experience working with custodians, brokers, fund accountants, or administrators

Exposure to industry systems such as Bloomberg, SWIFT, TLM, Portia, Hi Portfolio, or similar platform

Strong project coordination and stakeholder management skills

Industry qualifications such as the IMC are advantageous, and additional European language skills would be highly beneficial. #4821633 - Craig Murray