SME Relationship Services - Associate Director England

SME Relationship Services - Associate Director

London, England

Since 2004, we’ve been bringing investment ideas to life and connecting capital with the right people and opportunities. Today, we manage more than £2.5 billion for a broad range of investors across five key investment strategies:
Private Credit,Social Housing, Clean Heat, Energy and Venture. These strategies underpin the innovative range of investments we offer to both private (retail) and institutional clients.

There are 230+ employees at Triple Point, all committed to leaving the world demonstrably better than we found it. That’s why we’re a certified B Corp, signed up to the Principles for Responsible Investment, and were named a Sunday Times 'Best Place to Work 2025 & 2026'.

If this sounds like an environment where you would flourish, then read on…

The Function & Team

The Relationship Services team is Triple Point Private Credit's SME Portfolio team
. The team manages borrower relationships across SME Debt Finance, Specialty Finance and Fund Finance, ensuring strong portfolio performance, assessing in-life credit events, and supporting high-quality client outcomes.

Role Purpose

The Associate Director (AD) will own and lead borrower relationships across an assigned SME lending portfolio, ensuring strong portfolio performance, proactive risk management, and high-quality client engagement. The role requires analytical strength, sound judgement, and the ability to structure solutions that balance commercial, and risk considerations.

Key Responsibilities

• Lead the relationship with an allocated portfolio of borrowers, acting as the primary point of contact and ensuring a high-quality client experience.
• Conduct quarterly client calls/meetings, including reviewing MI and providing follow-up actions.
• Identify opportunities to deepen relationships or develop new lending opportunities.

Risk, Compliance & Monitoring

• Own portfolio compliance: timely collection of MI, covenant testing, annual reviews, KYC refresh, and ensuring no overdue portfolio actions.
• Lead early identification and escalation of underperformance, arrears, emerging risks or covenant pressure.
• Analyse management accounts to identify trends, risks and early warning indicators.

Credit, Restructuring & In-Life Events

• Lead borrower requests such as covenant resets, waivers, forbearance, restructures and new money requests.
• Draft high-quality credit papers and present recommendations to Credit Forum or Investment Committee.
• Negotiate directly with clients to achieve balanced, commercially robust outcomes.

New Money / Modifications

• Lead deal structuring, including drafting term sheets and coordinating with internal and external legal advisers on documentation.
• Work closely with Portfolio Managers to manage workload, prioritisation and delivery.
• Escalate sensitive or complex matters appropriately to the Relationship Director or Head of Team.
• Support consistent best practice across the Relationship Services team.

Knowledge & Experience

• Strong ability to interpret and analyse company financial statements and management information.
• Experience writing and reviewing credit applications from a front-office or credit role.
• Experience negotiating with borrowers, structuring transactions, and handling restructures or covenant issues (desirable).
• Knowledge of SME debt finance; experience across Wholesale Finance or Structured Finance (desirable).
• Highly numerate, analytical and comfortable dealing with complexity.
• Proactive, self-starter with ownership mindset.
• Strong communication and interpersonal skills, able to build collaborative and constructive relationships at all levels.
• Organised and able to prioritise across a varied workload with pace and accuracy.
• Curious and eager to learn; open to feedback and…