Relationship Manager - Non-Bank Financial Institutions

Relationship Manager - Non-Bank Financial Institutions

Location:

London, GB, EC1A 7HQ

Brand: HSBC

Area of Interest:
Commercial Banking

Role Workstyle:
Hybrid Worker

Date: 17 Aug 2026

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further.

We’re one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of
Relationship Manager
-Non-Bank Financial Institutions (NBFI).

Through Business Banking (BB) our global network offers comprehensive support and services to businesses in the SME market. From expanding overseas to managing the cash and trade flows of an established enterprise, the Business Banking team of Relationship Managers and Product Specialists provides a range of end-to-end solutions designed to help small businesses reach their potential.

Within our specialist team you will manage and build a portfolio of higher risk customers who are designated NBFIs, primarily covering a region in the South of England. You will interact and engage with key risk departments and stakeholders within the bank as financial crime and credit risk assessment is a fundamental element of the role.

As an HSBC employee in the UK, you’ll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

In this role you’ll:

• Manage an existing portfolio of higher risk existing customers who are designated NBFIs in the region
• Focus on growing the business sustainably, by identifying opportunities to expand a portfolio and broadening client relationships, leveraging HSBC's extensive network
• Drive revenue growth through understanding customer needs, adopting a needs-based approach which engages clients and increases new business
• Build an understanding of the client's business and industry to promote insights, enrich client conversations and deliver fair outcomes
• Deepen understanding of the client through pro-active credit risk assessments and customer due diligence reviews
• Manage financial crime risk, AML and reputational risk throughout the client lifecycle by identifying, assessing, accepting, monitoring, escalating and mitigating risk
• Engage with network colleagues and customers who approach HBUK taking new to bank customers as appropriate, providing dedicated relationship management with accountability for sales, service, risk and operational risk
• Adhere to structures and processes for the management of credit, operational, reputation, financial crime and regulatory risk
• Grow the business through targeted sales programs which include the acquisition of new customers, lending and switcher activity

To be successful in this role you should meet the following requirements:

• A good knowledge of Commercial Banking services and products and systems
• Experience in a relevant environment, i.e. Business Banking, with proven sales/revenue growth skills
• Experience gained within credit and exposure to NBFI’s would be advantageous (not essential)
• Well-developed planning and organisation skills, with ability to drive through results
• A track record of understanding…