Finance and HR Operations Officer

In this role you are responsible for day-to-day operational activity across both finance and HR functions, working closely with the Finance Officer and reporting to the Head of Finance (with 'dotted line' reporting to Director of Finance and Operations in respect of HR activity). The role requires effective use of systems to enable efficient processes, with responsibility for data held on the HR system and management of routine employee related processes including recruitment and onboarding.

The role also shares responsibility for processing invoices and payments on the finance system, responding to queries from colleagues and 3rd party partners. You will provide support for Head of Finance and Director Finance and Operations where required, including data analysis, reporting and preparation of returns across both finance and HR remits., including responses to the three questions below:
1. Tell us about a time when you identified a process that could be improved or made more efficient. How did you approach making the change, and what did you do to ensure the process was accurate, consistent and effective? 2. Describe a situation where you had to handle sensitive financial or employee information while also resolving a difficult or confidential issue.

What approach did you take? 3. Give an example of when you have had to manage competing priorities. How did you decide what to do first, and how did you ensure important deadlines were met? HR and Recruitment

• Maintain accurate data on our HR system including starters,
• leavers, holiday and other absences
• Report on key employee metrics including sickness absence,
• holiday, TOIL, diversity
• Support line managers with recruitment activity including
• making effective use of the Applicant Tracking System to ensure a good candidate experience and to report recruitment metrics to enable continuous improvement
• Manage onboarding for new starters including reference
• requests, pre-employment checks, induction processes
• Coordinate arrangements for training sessions for staff
• Support Head of Finance with monthly payroll processes
• Support Director of Finance and Operations in maintaining and
• publicising HR policies, keeping the Employee Handbook current
• Maintain up to date employee guides and templates for key HR
• processes including appraisals, mid year reviews, recruitment, induction, flexible leave Finance Administration
• Maintain appropriate employee access to Finance Systems,
• including being able to claim staff expenses and raise sales invoice requests, and support employees in using these systems.
• Respond to queries in the central accounts mailbox, liaising
• with internal and external stakeholders.
• Support Head of Finance and Finance Officer with Purchase
• Ledger, including posting and payment of supplier invoices in a timely manner, ensuring accurate coding and authorisation in line with limits, maintenance of supplier accounts, reconciliations and remittances.
• Support Head of Finance and Finance Officer with management
• of company credit cards and virtual cards, including reconciling statements and accurate posting to the ledger.
• Assist in raising sales invoices and accurately recording income.
• Assist with Credit Control, chasing overdue debts and reporting
• to the Head of Finance.
• Support Head of Finance with analysis of financial data from
• the finance system (Xero) for reporting and other ad-hoc purposes
• Assist in maintaining up to date procedures.

There is an opportunity to attend theatre press nights where appropriate and to take advantage of trade tickets when offered This role sits within the Finance and Operations team whose focus is to ensure the organisations operate as effectively and efficiently as possible. Our team operates across Finance, HR, Technology, Facilities and Compliance, to ensure that systems and processes are set up which promote smooth delivery and support the work of the organisations.

This includes adherence to regulatory requirements and best practice standards

Organisation Society of London Theatre and UK Theatre View profile Non Charity Employer 51 - 100 Our vision is a dynamic, sustainable and world-class theatre sector and our mission is to champion theatre and support our members.

Posted on: 07 September 2026 Closing date: 25 September 2026 at 16:32 Tags:
Administration, Communications, Accounting, Compliance / Quality, Database Management, Theatre