Manager, ETD Operations

Job Summary We’re a leading international bank, with more than a 150-year history in some of the world’s most dynamic markets. We bank the people and companies driving investment, trade and the creation of wealth across Asia, Africa and the Middle East. With more than 1,100 branches and offices in 68 countries, we offer exciting and challenging international career opportunities.

Currently we are looking for a Manager ETD Operations to our office in London.

Key Responsibilities Strategy Role  Responsibilities:
• Support for all House Franchises across all relevant Business lines trading Exchange Traded Derivatives
• Own query remediation, trade life-cycling and other day-to-day processing, ensuring timely escalation, in order to minimise risk.
• Understand the Futures & Options products lifecycle across Rates, Commodities, FX & Equities from front to back and be the subject matter expert and go-to person for the core systems processing.
• Drive continuous improvement and innovate:
• Partner with Technology to deliver transformation.
• Work with FM to identify process improvements and drive efficiency.
• Face of Operations to Sales and Trading Desks locally – primary point of contact:
• Insulate FM from post execution processing / queries, represent Operations functions.
• Build team profile with the Front Office
• Stakeholder engagement, 2-way flow of information – “Trusted Advisor”
• New business enablement and solutions, partner to deliver strategic FM initiatives.
• Constantly seek opportunities to improve global consistency, work closely with the Hubs and other regions to close gaps and standardise processes.
• Communicate with trading desks & COO to solve immediate day to day issues with transactions as well as understand their longer terms needs to shape business decisions in Operations.
• Build strong relationship with direct colleagues in Bangalore, Malaysia & New York ETD Ops as well as Clearing Technology to facilitate efficient communications and speedy resolutions of issues:
• Identify and close knowledge gaps within the Global Team through hands on training.
• Daily KPI monitoring vs SLA.
• Engage with industry bodies and vendors to identify opportunities to enhances processes and systems and drive efficiency.
• Be the subject matter expert for MIS, cost-per-trade, touch points per trade – drive their evolution and identify areas to proactively add value through improved data.
• Be aware of, and strive to reduce, vendor costs.
• Operations representation for external/internal and regulator scheduled audits:
• Ensure Audit points are addressed within timelines.
• Achieve regulatory compliance and future proof the ETD Ops model through a strong understanding of current rules and anticipation of upcoming regulations.
• Adherence to Ops Risk Framework standards of implementation and process management:
• Continuous review of procedures & processesBusiness
• Standard Chartered Bank (SCB) Technology, Transformation & Operations (TTO) has a dedicated Financial Market Operations which supports the market clients and products within Corporate & Institutional Banking (CIB). FM Operations has responsibility for the execution, control and continuous improvement of processes to support our Products & Clients. FMO has 3 distinct functions – Product Management, Regional/Country oversight and Processing Functions (Service Providers).

This role has oversight for product management of Financial Market Commodity Operations including Futures, Listed and OTC Derivatives and Physical Commodities.

Processes
• Maintenance of brokers, contracts, accounts in the banks systems to ensure STP trade flow
• Top Day Trade Monitoring and allocations for ICE Group, CME Group (NYMEX, COMEX, CBOT) and LME and other exchanges as…