Head of Transactional Credit

Who is HSBC Innovation Banking?

HSBC Innovation Banking is the power behind the UK’s forward-thinkers, future-makers, and leap-takings, helping them ignite the bold ideas that reshape our world. We offer flexible banking solutions for start-ups, scale-ups, growth businesses, investors and those working towards IPO typically within the technology and life science sectors.

Whether it’s comprehensive banking, managing cashflow, plans for buyouts or Strategic Fund Solutions, we power ideas at every stage of their journey. From the first-time founders to the funds that back them, and everything in between. We're proud to accelerate growth for our clients, create meaningful connections and communities, and open a world of global opportunity for entrepreneurs and investors alike.

Here’s to never standing still. Come and join us!

The Head of Transactional Credit is a leadership role reporting to the Head of Growth & Financing. The role is responsible and accountable for leading the Transactional Credit Team (TCT) to ensure timely, accurate and well-controlled execution of client transactional credit requests, ensuring strong risk discipline and adherence to policy and process. In parallel, the role also owns the delivery and management of our Associate Development Programme (ADP), including workforce planning, recruitment, onboarding, training, rotation allocation and day-to-day oversight of Associate cohorts to build a strong, diverse talent pipeline aligned to business needs.

The role holder will work closely with Relationship Management teams, Debt Finance, and Credit Risk partners to ensure client needs are met efficiently through TCT and ADP while maintaining HSBC’s risk culture and conduct expectations. A typical day may include prioritising and reviewing live client limit requests, removing execution blockers, coaching team members, aligning on risk and credit requirements with partners, planning Associate rotations with business heads, and ensuring a consistent, high-quality ADP experience across the programme.

• Leads a small team of TCT colleagues, setting clear direction and ensuring effective capacity management to meet service expectations
• Ensures that TCT executes client limit and transactional credit requests effectively, adhering to agreed process, documentation standards, and relevant policy requirements
• Maintains strong risk discipline across all requests, ensuring appropriate controls are embedded, understood and consistently applied; escalates issues and exceptions promptly and transparently
• Partners closely with Relationship Management teams, Debt Finance and Credit Risk to align on client priorities, structure considerations, credit appetite and approvals, and to drive timely end-to-end execution
• Supports initiatives to drive wallet share through the provision of transaction banking credit products
• Monitors workflow and outcomes (e.g., timeliness, quality, rework themes), using insights to improve execution, reduce friction, and strengthen control effectiveness

• Owns planning for the ADP, including cohort sizing, intake timing, onboarding approach, training plan and rotation allocation, in close partnership with the business
• Partners closely with the business to identify future FTE needs and works with Staffing to source and secure diverse top talent for the programme
• Oversees ADP Associates day-to-day, providing guidance and coaching; manages workload where required; drives skills development, career development, and provides ongoing…