PGIM ICG | Senior Associate, Client Management

Senior Associate, Client Management (Institutional Client Group, London - Hybrid)

A GLOBAL LEADING ASSET MANAGER WITH A DIVERSE & INCLUSIVE CULTURE As the Global Asset Management business of Prudential, we’re always looking for ways to improve financial services. We’re passionate about making a meaningful impact - touching the lives of millions and solving financial challenges in an ever-changing world. We also believe talent is key to achieving our vision and are intentional about building a culture based on respect and collaboration.

When you join PGIM, you’ll unlock a motivating and impactful career – all while growing your skills and advancing your profession at one of the world’s leading global asset managers! If you’re not afraid to think differently and challenge the status quo, come and be a part of a dedicated team that’s investing in your future by shaping tomorrow today.

At PGIM, You Can!

We are seeking a Client Management professional with strong client service skills to serve as a Specialist supporting regional Client Managers for the EMEA region initially focusing on the UK and Ireland region. The Client Management Team has a broad mandate and works across asset classes, which include Credit, equities, real estate and alternatives. A successful candidate will have the opportunity to build out their professional skill set, learn about the asset management industry, working closely with Client Managers as well as various investment and functional support teams, and be part of a collaborative international team with direct exposure servicing institutional investors.

The Client Management team works with a wide variety of internal stakeholders including investment teams, fund operations, legal, portfolio analytics group, senior management and other groups to provide our clients, their consultants, and prospective clients with high quality service to meet their needs.

Act as a support to Client Managers to provide a high quality service to our clients and their business partners including fund administrators, custodians and investment consultants throughout the client’s life-cycle. Serve as a liaison to our stakeholders to providing responses to recurring and ad‑hoc data requests from clients and their business partners, leveraging internal information systems and involving as needed various internal groups including Sales, Client Reporting, Compliance, Risk Management and Investment teams.

Develop knowledge of PGIM’s investment strategies, including their positioning, key return drivers and operating frameworks. Gain exposure to the full institutional client lifecycle, from Business Development and Client Onboarding through to ongoing Client Management. Partner with the Client Manager and internal groups to ensure the client and their business partner needs are met, for example in relation to the handling and processing of:
Portfolio compliance rule breaches and inquiries including the restricted issuer list updates. Investment guidelines. KYC and LEI renewals. Coordination and preparation of client meetings. Market and portfolio commentary requests. Client questionnaires and database update requests. Support the onboarding process of new mandates collaborating with internal and external stakeholders to ensure client’s intentions are reflected in documentation. Track client engagements in CRM systems to ensure that the Client Managers have a record of the requests and actions taken.

Work closely and pro-actively with Client Management teams to execute efficiently and effectively on client communication needs. Support Client Managers in their dealings with the portfolio management and other investment professional teams (e.g. Portfolio…