Finance Shared Services Accounts Receivable Manager

About Charlotte Tilbury Beauty

Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.

Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.

Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.

Charlotte Tilbury are on the hunt for a Finance Shared Services Accounts Receivable Manager to join our growing Group Finance team. This role will be in the newly created shared services function and will be an integral part of enhancing capabilities in the finance department by driving best practice across the global finance function. This will include oversight of the receivables function encompassing the management of invoice creation and distribution, timely customer payment application, collection of overdue accounts combined with maintaining positive customer relations.

The Accounts Receivable Manager also prepare regular reports on receivables status, resolve billing disputes, ensure compliance with policies and regulations, and lead the AR team to achieve goals.

• Invoice Management
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  Overseeing the creation and distribution of invoices and customer statements to customers.
• Collection and Customer Payment Application
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  Ensuring timely collection of payments and following up on overdue accounts including accurate allocation of customer payments to outstanding invoices.
• Customer Relations
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  Maintaining positive relationships with customers to facilitate smooth payment processes including addressing and resolving billing discrepancies and/or disputes.
• Commercial and Supply Chain Relations
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  Resolve customer statement issues with commercial teams, including billing, payments, accruals, returns, and deductions. Efficiently address short shipments, goods return authorisations, and credit notes with the Supply Chain team.
• 3rd Party Insurance Broker Relations
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  Manages & maintains relationships with 3rd party insurance companies and brokers to minimise risk of non-collectable customer accounts ensuring compliance against insurance provisions and accurate declaration of sales.
• Global Process and Controls
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  Works closely with Global OTC Process Owner and Asia and North American counterparts in developing and maintaining Global standard processes for OTC, Credit and Collections. Provides key input into Puig Archer internal control monitoring system including submission of evidence to demonstrate controls are operating as designed.
• Stripe / Pay Pal / Afterpay / Clear Pay
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  Daily review to ensure accuracy and completeness of daily transaction activities.
• Reporting
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  Provide receivables and collections reporting and analysis for Group Cash flow reporting and requirements. Review and approve weekly Collection, Insurance and…