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Credit Control Lead; FTC)

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: HFG
Contract position
Listed on 2026-10-07
Job specializations:
  • Finance & Banking
    Risk Manager/Analyst
  • Insurance
    Risk Manager/Analyst
Salary/Wage Range or Industry Benchmark: 50000 - 70000 GBP Yearly GBP 50000.00 70000.00 YEAR
Job Description & How to Apply Below
Position: Credit Control Lead (FTC)
Location: Greater London

Credit Control Team Leader
London | 12 month fixed term contract | Insurance and Lloyds market

We are working with a leading global insurance organisation that is looking to appoint a Credit Control Team Leader on a 12 month fixed term contract

This is an excellent opportunity for an experienced insurance Credit Controller or existing Team Leader to take responsibility for the day to day management of a London Market credit control function. The role combines hands on premium credit control with team leadership, stakeholder management and process improvement.

Key Responsibilities
  • Manage the day to day activities and workload of the Credit Control team.
  • Support, coach and develop team members, ensuring agreed service levels and targets are achieved.
  • Manage and reduce aged premium debt across the portfolio.
  • Act as an escalation point for complex credit control and premium queries.
  • Liaise directly with brokers, underwriters, coverholders and other internal and external stakeholders.
  • Ensure premium and cash transactions are accurately allocated and reconciled.
  • Investigate and resolve outstanding balances, unallocated cash and premium discrepancies.
  • Monitor team performance and produce regular management information and reporting.
  • Maintain appropriate credit control procedures, controls and documentation.
  • Work closely with Finance, Underwriting, Operations and other business areas to resolve premium collection issues.
  • Identify opportunities to improve processes, controls and overall team efficiency.
Experience Required
  • Previous experience within insurance credit control, premium collections or insurance accounts.
  • Previous team management, supervisory or mentoring experience
  • Strong knowledge of the London Insurance Market and or Lloyds market.
  • Experience dealing with brokers, underwriters and insurance market stakeholders.
  • A good understanding of premium processing, reconciliations, slips, closings and endorsements.
  • Strong problem solving skills with the ability to resolve complex premium and cash queries.
  • Excellent communication and stakeholder management skills.
  • Strong Excel and reporting capabilities.
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