Treasury Operations Associate​/Manager; Francophone

Position: Treasury Operations Associate/Manager (Francophone Africa)
The Role As the Treasury Operations Associate/Manager for our Francophone Africa corridors, you will own the risk and operational framework for our highest-reward (and most demanding) markets. This is a hands-on role that sits at the intersection of treasury operations and credit risk: you will be responsible for ensuring Taptap Send takes the right risks, manages partner exposures effectively, and keeps money moving safely and efficiently.

You will work directly with intermediary financial partners in Francophone Africa, navigating environments where frameworks and funding flows can change quickly. You will be expected to build structured processes, push back on assumptions with evidence, and make sound risk decisions where there may be ambiguity.

This role reports into senior leadership and plays a critical part in Taptap Send's corridor growth strategy. You will work cross-functionally with finance, compliance, and market teams, and serve as the internal expert on treasury risk across the region.

Key Responsibilities Own Treasury Operations &

Risk Management:

Take full ownership of treasury operations and credit risk across Francophone Africa corridors, ensuring Taptap Send is taking the right risks at every step.

Assess & Monitor Counter party Risk:
Evaluate and track risk exposure with intermediary financial partners in high-volatility, emerging market environments, and building frameworks suited to real conditions, not textbook ones.

Build & Maintain Risk Frameworks:
Design practical, scalable risk processes for corridors where regulatory frameworks move quickly.

Identify & Mitigate Operational Exposures:
Surface risks before they become problems and develop concrete mitigations in collaboration with internal teams.

Partner Relationship Management:
Maintain strong working relationships with financial partners and institutions across Francophone Africa, acting as a trusted point of contact.

Collaborate Cross-Functionally:
Work closely with finance, compliance, legal, and markets teams to support corridor expansion and ensure operational continuity.

Communicate Risk Positions Clearly:
Present risk assessments and recommendations to senior stakeholders with clarity and confidence, including the ability to challenge prevailing views when the data warrants it.

What We’re Looking For Analytical Rigour:
Strong ability to work with financial data, comfort with ambiguity and the judgement to act without a perfect brief. This includes strong Excel skills. SQL is desirable but not required

French & English Fluency:
Fluency in both French and English is a requirement for this role given the nature of our partner relationships in Francophone Africa.

Fintech or Relevant Industry

Experience:

A background in fintech, payments, remittances, or risk-focused consulting is highly desirable.

We are also interested in hearing from candidates with backgrounds in Big Four practices or in banking; though it’s essential that you can demonstrate your interest and preparedness for moving into the fast-paced, scrappy world of Fintech.

Ownership:
You’ve been in the middle of things throughout your career thus far, not merely on the sidelines.

Credit & Risk

Experience:

You have meaningful, hands-on exposure to credit or counter party risk, not as a side note on your CV, but as something you've genuinely owned in volatile, real-world conditions. We are not looking for traditional corporate credit risk profiles; we want someone who has grappled with serious uncertainty.

Communication:
You are a very strong communicator, both orally and in writing. You have a natural knack for building relationships, and can communicate with individuals across geographical and cultural borders seamlessly. You instill confidence in others and are…