Markets & Partnerships Manager

Location: London

Working Pattern: Hybrid – 3 days per week in the office

Contract: 12 months

Start: ASAP

We are currently recruiting for an experienced Payments, Markets & Partnerships Manager to join a leading global Fin Tech’s European payments organisation on an initial 12-month contract.

This is an opportunity to join one of the largest users of SEPA payments in Europe
, taking responsibility for key European banking relationships and supporting the delivery and ongoing performance of high-volume bank-processing capabilities.

Sitting within the Payments, Markets & Partnerships team, you will manage relationships with banking and payment-processing partners that enable the organisation to move money across Europe.

You will act as a key link between external banking partners and internal teams including Product, Technology, Operations, Treasury, Risk, Compliance and Legal.

The role combines banking relationship management, SEPA/payment expertise, change delivery and issue management.

Key responsibilities will include:

• Managing key European banking and payment-processing relationships, with a particular focus on SEPA
• Driving payment-processing projects, upgrades and enhancements through to delivery
• Working closely with Product teams and banking partners to improve existing payment capabilities
• Coordinating the investigation and resolution of payment-processing issues, ensuring the appropriate internal and external stakeholders are engaged
• Remaining accountable for issues through successful resolution
• Understanding upcoming payment‑industry, scheme and regulatory changes and helping ensure these are reflected in internal priorities and roadmaps
• Managing partner performance and ensuring agreed commitments and obligations are delivered
• Working across a complex, international stakeholder environment to drive successful outcomes

We are looking for an experienced payments professional with strong knowledge of European bank processing and SEPA.

You should ideally have:

• Strong hands‑on knowledge of SEPA
• Experience working within a bank, Fin Tech, payment processor, PSP or other large-scale payments environment
• A strong understanding of end‑to‑end payment processing and payment rails
• Experience managing relationships with banks, payment processors or other external payment partners
• Experience delivering payment‑related projects, enhancements or regulatory/scheme change
• Strong stakeholder management skills, with the ability to work across Product, Technology, Operations and other business functions
• Experience coordinating and driving payment‑processing issues through to resolution
• The ability to operate independently as a hands‑on individual contributor
• Excellent communication and influencing skills