Head of Operational Risk, Investments and Support Functions

Location: Greater London

## Head of Operational Risk, Investments and Support Functions Apply:
London:
Southampton:
Full time:
Posted Today:
End Date:
October 31, 2026 (17 days left to apply):
R5800#
**** About the Business
**** Quilter plc is a leading wealth management business, helping to enable brighter financial futures for every generation.
Quilter oversees £157.4 billion in customer investments (as of August 2026). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management. The business is comprised of two segments:
Affluent and High Net Worth.
Affluent encompasses the financial planning business, Quilter Financial Planning, the Quilter Investment Platform and Quilter Investors, the multi-asset investment solutions business.
High Net Worth includes the discretionary fund management business, Quilter Cheviot, together with Quilter Cheviot Financial Planning – offering a highly personalised service to private clients, charities, trustees, and professional partners. Quilter Cheviot has presence throughout the UK, Ireland and Channel Islands.
At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve, including our colleagues.
Our business is transforming, continually modernising, and becoming even more customer centric. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it’s the perfect time to join us!#
**** About the Role
****** Level** - 6
** Department**- Risk
** Location** - London/ Southampton
** Contract** - Permanent  As Head of Operational Risk – Investments and Support Functions, you’ll lead a team of risk specialists providing expert oversight, advice and challenge across Quilter Investments, Technology, Data & Information Security, Strategic Projects and HR.  Alongside providing your own expert risk advice and guidance, you’ll ensure key operational risks arising from business activities are independently identified, assessed, monitored, reported and escalated, helping senior leaders make informed, risk-aware decisions.  

You’ll play a key role in supporting Quilter’s strategic growth ambitions, partnering with and constructively challenging the business to embed effective risk management. Operating within a fast-moving and competitive environment, you’ll help ensure risks are understood and managed effectively as the organisation continues to grow, evolve and deliver strategic change.  
** Key Responsibilities
** Risk Oversight & Framework
* Review business strategies and oversee key operational risks across Investments, Data & Technology, Strategy and HR, including risks arising from technology, change and AI.
* Work with Risk and Compliance colleagues to develop and enhance the organisation’s risk strategy, appetite and risk management framework.
* Conduct and oversee risk assessments, helping the business identify, assess and mitigate material risks.
* Monitor the effectiveness of risk management and ensure significant risks are appropriately reported and escalated.  Risk Monitoring & Reporting
* Oversee the monitoring, reporting and investigation of risk incidents and breaches, identifying themes and opportunities for improvement.
* Provide clear and insightful risk reporting to senior management, highlighting key risk indicators, emerging risks and recommended actions.
* Attend relevant management committees, providing effective challenge around risk and control exposures, root causes, remediation and control enhancements.
* Contribute to…