Managing Director, Head Europe and Middle East MEA) Digital Technology & Communications, Commercial Banking

Citi® Commercial Bank (CCB) is part of Citi, a leading global financial services company that has approximately 200 million customer accounts and does business in over 160 countries. CCB has operations extended to c. 95 countries with local expertise contributed by in-country relationship managers. CCB embodies our unique purpose as a global bank of choice for mid‑sized companies that see us as trusted thought partners who bring simplicity in an increasingly complex world.

We develop client‑centric solutions for their long‑term growth and pave the way for them to reach across borders and achieve their global vision. Our bankers support a wide range of financial solutions: working capital, syndicated and bilateral loans, full range of capital markets products, treasury and liquidity management services, foreign exchange, trade finance and interest rate derivatives.

The Citi Commercial Bank Head of Digital Technology & Communications (DT&C) for UK, Europe, and Middle East & Africa (“MEA”) provides executive leadership across multiple teams of Relationship Managers (RMs), Team Leaders, and product specialists. The role requires an in‑depth understanding of how the DT&C sub‑function contributes to achieving the broader commercial, financial, and strategic objectives of the franchise.

The Head of DT&C must possess an advanced understanding of the digital technology, communications, media, software/SaaS, digital infrastructure, telecommunications, AI ecosystems and platform ecosystems, including direct competitors’ capabilities, market disruptions, VC/PE sponsorship models, and evolving capitalization structures.

Excellent communication skills are required to negotiate internally, often at a senior level. Some external communication/negotiation may be necessary. The person will determine the approach to implementing functional strategy and will be accountable for end results, budgeting, planning, policy formulation and contribution to future strategy of the business. The role has full management responsibility for multiple teams, including management of people, budget, and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval.

The individual may be involved or responsible for diverse (cross‑discipline) activities.

• Set and execute the commercial growth agenda for the Digital Technology & Communications vertical across the UK, Europe, and MEA, fully aligned with regional and global CCB priorities.
• Shape the regional DT&C scorecard, actively contributing to regional planning, investment decisions, headcount allocation, and resource optimization at the CCB leadership table.
• Drive accelerated business expansion by broadening client penetration, capturing market share in high‑growth technology sub‑sectors, and scaling priority industry ecosystems (e.g., enterprise software, cloud infrastructure, fintech, digital media, and telecom).
• Leverage Citi’s worldwide network across c. 95 countries to capture inbound and outbound cross‑border corridor flows, connecting regional tech clients with global opportunities in North America, LATAM, and APAC.

• Serve as the senior external ambassador for CCB DT&C across the UK, Europe, and MEA, engaging with C‑suite decision‑makers (CEOs, CFOs, Founders), tech industry bodies, venture capital/private equity sponsors, and key ecosystem stakeholders.
• Sponsor and originate multi‑product, high‑value transactions spanning structured lending, recurring‑revenue financing, global cash management, algorithmic FX, trade finance, and debt/equity capital…