Pensions Administrator – SR

11821SR1
£30k - 35k per year

Leeds | Hybrid - 2 Days On-site Per Week | Permanent | £35,000 per annum

Our client is looking for a Pensions Administrator to join their team on a permanent basis. This is an excellent opportunity for someone with Defined Benefit (DB) pensions experience to develop their knowledge and take ownership of a varied administration role, supporting members, employers and colleagues.

You will be responsible for delivering high-quality pension scheme administration, ensuring accurate member and employer data, completing benefit calculations and maintaining excellent customer service in line with service levels.

Key Responsibilities:

• Managing day-to-day pension administration, including member enquiries, monthly contribution processes, data changes and benefit calculations.
• Maintaining accurate member and employer records and ensuring all administration is completed to a high standard.
• Supporting scheme project events, including valuations, annual benefit statements and data validation exercises, where required.
• Taking responsibility for the quality and quantity of your own work, as well as checking colleagues' work when required.
• Managing your workload effectively, prioritising tasks and ensuring deadlines are met.
• Providing excellent customer service to members, employers and colleagues.
• Working collaboratively across teams to support business needs and share knowledge.
• Identifying opportunities to improve processes and contributing ideas during team meetings.
• Taking ownership of delegated tasks and demonstrating a proactive approach to completing work.

Skills & Experience:

• At least 12 months' experience in pensions administration.
• Experience working with Defined Benefit (DB) pension schemes.
• Experience of benefit calculations.
• GCSEs (or equivalent) in Maths and English at grade C/4 or above.
• Experience using Microsoft Word and Excel.
• Previous experience using pension or contribution administration systems.
• Strong communication and customer service skills.
• Good organisational skills, with the ability to prioritise workloads, work under pressure and meet deadlines.
• A proactive approach, with the ability to use your own initiative and adapt to change.
• Studying towards or having completed the DPA/CPA qualification would be desirable.

Working Arrangements: This is a permanent position based in Leeds, with a minimum of two days per week on-site.