Associate Director, Transaction Services – Bank; CTB), Capital Markets

RBC Capital Markets is seeking an experienced and highly motivated Associate Director to join the Change the Bank (CTB) group with Transaction services.

The successful candidate will work on various initiatives across the Clearing, Settlement, & Middle Office area within Capital Markets broker dealer pillars. Various project drivers include Business or Process improvements, technology enhancement or system implementations, operational risk reduction, quality improvement, regulatory soundness, cost reduction, etc.

The incumbent will work directly with relevant participants to define project parameters, success criteria, solutions, and timelines while deploying best practices in process analysis, requirements documentation, project planning, testing, and stakeholder communication.

Should you be shortlisted, do please let us know if you have any specific requirements for the interview.

This is a permanent, full-time role and requires 4 days in our 100 Bishopsgate, London office.

• Participate in projects of various sizes and provide business analysis expertise to enable successful execution.
• Research, formulate, propose and implement strategic solutions with a focus on identifying process improvement/reengineering opportunities through streamlining, simplification, elimination of redundancies/overlaps, improved capacity utilisation, automation, outsourcing, standardisation, etc.
• Ensure the effective execution of analysis by team to deliver productivity/improvements positively impacting the bottom line and client satisfaction. Get involved where required.
• Liaise with Operations, Technology, Business and other key teams to define and review requirements.
• Provide Capital Markets Operations subject matter expertise as available.
• Document UAT (User Acceptance Testing) strategies, including creation of test cases where required.
• Work efficiently with a view to high-quality work product and quick-to-market solutions.
• Support system testing and creation of user documentation.
• Build strong, long-term relationships throughout the RBC organisation.
• Constantly seek to improve own capacity, skills and expertise.
• Provide concise and effective updates to CTB Leadership, as well as to the Project Manager where applicable.

• In depth experience as a Business Analyst within capital markets domain.
• Proven business analysis experience with medium to larger Agile projects integrated with downstream and upstream applications and processes.
• Strong deliverable experience, including all relevant PMP/SDLC artifacts preparation & delivery.
• Good working knowledge of Capital Markets operational functions and processes.
• Detailed understanding of the fundamentals of Capital Markets trading and the transaction lifecycle
• Detailed understanding of RBC Capital Markets organisational structure (front office sales and trading, middle office, product control, Operations, regulatory/compliance, etc.)
• Familiarity with regional differences in operational processing within RBC Capital Markets.
• Self-motivated, able to work independently and within a team.
• Ability to prioritise, plan and execute work to meet tight deadlines .
• Strong analytical skills - Ability to identify issues and suggest solutions.
• Detail oriented.
• Capable of building strong relationships with clients and stakeholders across the enterprise.
• Possesses excellent communication skills; demonstrates strong critical thinking abilities with a proactive approach to inquiry, ensuring the ability to pose insightful questions.
• Familiarity with Agile and Waterfall methodologies (Jira, Confluence, etc.)

• Strong Knowledge of supporting systems within Middle and Back Office Operations (TOMS, Murex,…