Complaints Specialist — Regulated & Impactful
Listed on 2026-11-07
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Finance & Banking
Regulatory Compliance Specialist, Banking & Finance
Location: Greater London
Vinted Pay is seeking a Complaint Management Specialist to protect user trust and ensure regulatory compliance within a fast-growing financial services environment. You will investigate and resolve complex, escalated payment-related complaints, prepare formal responses, and help turn challenging user situations into fair, well-managed outcomes.
This role sits within the Vinted Pay Customer Support organisation, collaborating with Product, Risk, Compliance, Legal, Operations, and external
The following opportunity is for a Payments Complaints Specialist — Regulated & Impactful with Vinted.
Full responsibilities and requirements are described in the listing above.
Learn more about the Payments Complaints Specialist — Regulated & Impactful role in the description above.
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