Housing Officer - Office based

Job Title:

Housing Officer

Location:

West London (Office-Based)
Rate: £29 per hour (Umbrella)

Contract:

3-Month Ongoing Contract

About the Role
We are currently recruiting for an experienced Housing Officer to join a busy housing service in West London. This is an office-based role offering a 3-month ongoing contract, ideal for a confident professional who can hit the ground running.

Key Responsibilities

Manage a designated patch of general needs and/or temporary accommodation properties
Deliver a high-quality, customer-focused housing management service
Handle tenancy management matters including rent arrears, ASB, complaints, and breaches of tenancy
Carry out investigations and take appropriate enforcement action where required
Work closely with internal teams and external agencies to resolve housing issues
Ensure compliance with housing legislation, policies, and procedures
Maintain accurate records and case notes using housing management systems

Essential Requirements

Proven experience working as a Housing Officer
Strong knowledge of housing management, tenancy law, and best practice
Experience managing ASB cases and tenancy enforcement
Excellent communication, negotiation, and organisational skills
Ability to work effectively in a fast-paced, office-based environment
Available for an immediate or short-notice start

How to Apply

If you are an experienced Housing Officer looking for your next contract opportunity in West London, please apply with your CV for immediate consideration