Policy Manager Fraud and Challenger Banks lead

About Innovate Finance

Innovate Finance is the independent industry body that represents and advances the global Fin Tech community in the UK. Our membership is broad, encompassing businesses from seed‑stage start‑ups to global financial institutions. It includes a wide range of Fin Tech innovators such as payment firms, smart data companies, buy now pay later (BNPL) providers, digital assets (including members of the Digital Pound Foundation), challenger banks (we are the industry body for digital challenger banks), financial apps, Digital  other Reg Tech specialists (including members of Reg Tech UK).

This is an exciting role that will lead on developing thought leadership, policy positions, analysis, stakeholder engagement and membership growth – focusing in the first instance on payments, fraud and challenger banks. It combines developing policy positions and insights, running member advisory boards, developing and delivering specific programmes, and growing and supporting our membership. We are looking for someone who can analyse the detail of regulation and policy;

see the bigger picture and make connections; communicate this simply and clearly; and build and maintain exceptional membership relations, based around delivering policy and regulatory advocacy.

You will be working with the world’s leading Fin Tech businesses to shape the future of financial services in the UK. We work closely with Government, Parliament and regulators, and advocate for regulation and policy to ensure the UK continues to be the best place in the world to start, grow and scale a Fin Tech company.

London, hybrid with minimum 2 days a week in the office.

Permanent;
Salary: c. £45,000;

Start date:

December 2025;
Full time role (Mon‑Fri); applications from candidates seeking a job share welcome.

• Regulation and/or government policy in financial services and/or technology; this could include work in‑house, in a trade association, a consultancy, a law firm, a regulator, government or Parliament.
• Working with members, clients or stakeholders to develop programmes, events and reports.
• Great relationship building including effective and lasting client, member or stakeholder relations.
• Developing and running effective stakeholder, client or member communications.
• Efficient organisation and management of events and workshops.
• Commercial focus, able to translate advocacy, policy and connections into value and revenue.

• Be comfortable working in a fast‑paced environment, as part of a team and independently with minimal supervision.
• Have strong analytical skills: able to understand complex issues, break them down into clear components and identify trends and cause and effect.
• Be comfortable communicating professionally with a diverse range of internal and external stakeholders (all levels of seniority).
• Have excellent written communication skills with a strong attention to detail and ability to write clearly and concisely.
• Be well organised and be able to proactively manage competing, time‑sensitive deliverables.
• Possess a good understanding of the key regulatory and public policy issues impacting the UK Fin Tech sector.
• Understand how financial services regulation, Parliament and UK government works.
• Comfortable flexing between policy, operational organisation and member recruitment and engagement.

• Knowledge of payments, banking, prudential regulation or digital assets.
• Experience of account or membership management.
• Experience of, or an appetite to develop, public speaking experience.

• Leading on Innovate Finance responses to regulatory consultations, identifying risks and opportunities for strengthening UK Fin Tech and advancing UK competitiveness.
• Organising member meetings, communications and round tables.
• Developing pro‑active policy and regulatory positions and proposals and thought leadership, working with our members.
• Produce insight briefings for our members, for government and MP, and for the leadership team.
• Maintain and support active social media.
• Build and maintain stakeholder relations with regulators and policy makers.
• Collaborating with internal…