Caseworker, Government

Location: Greater London

Our client is seeking experienced Caseworkers to play a key role in a high-profile government initiative supporting eligible Afghan nationals and their families who assisted UK operations. This is a sensitive and high-impact position within the Defence sector, ideal for individuals with strong analytical skills, sound judgment, and emotional resilience.

Key Responsibilities

* Manage and progress casework in line with government policy, ensuring fair, well-documented, and transparent decisions.

* Analyse complex information from multiple sources to reach accurate conclusions.

* Handle confidential and, at times, distressing material with professionalism and care.

* Work to daily case targets while maintaining high standards of accuracy and quality.

* Communicate effectively with a range of internal and external stakeholders in a fast-paced environment.

* Ensure full compliance with data protection and information security requirements.

Essential Skills & Experience

* Active SC Clearance with no restrictions – Sole UK Nationals only (dual nationals not eligible).

* Proven casework experience within structured, policy-driven, or regulated environments.

* Excellent analytical, written, and verbal communication skills.

* Confident using Microsoft Office 365.

* Demonstrated resilience, empathy, and the ability to make objective, policy-based decisions.

* Solid understanding of Data Protection regulations.

Desirable Experience

* Previous experience within the Home Office, policing, immigration, or similar government departments.

* Experience managing complex or sensitive cases.

Working Arrangements

* Hybrid working model - 1–3 days per week in London office..

Interview Process

* One-stage virtual interview via Microsoft Teams