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Public Complaints & Information Lead

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Hackney Borough Council
Full Time position
Listed on 2026-06-22
Job specializations:
  • Government
    Public Health
  • Healthcare
    Public Health, Mental Health
Salary/Wage Range or Industry Benchmark: 40000 GBP Yearly GBP 40000.00 YEAR
Job Description & How to Apply Below
Location: Greater London

Hackney Borough Council is looking for an individual to handle public complaints and coordinate responses efficiently. You will need excellent interpersonal skills to communicate effectively with complainants while ensuring compliance with relevant policies and procedures.

The role involves a mix of direct public interaction and internal coordination, requiring a sympathetic yet objective approach to complaints. A DBS check is mandatory for this position, reflecting our commitment to safeguarding and equality.

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