Tenancy Fraud Officer x

Job Details

• Location:
  
  Flexible – hybrid working arrangement (please see office locations listed below)
• Salary: £34,869 to £43,586 (National) per annum; £37,854 to £47,319 (London) per annum
• Hours:
  
  36 hours per week
• Contract type:
  Permanent
• Basic Criminal Record Check Clearance required

You’ll be responsible for managing fraud cases from investigation through to resolution, working closely with field‑based Neighbourhood Response Officers to ensure cases are handled effectively and proportionately. You’ll play a key role in identifying the most appropriate, cost‑effective actions, ensuring compliance with relevant legislation while protecting our housing services.

This role requires flexibility with occasional work outside of normal hours, including weekends and travel across the region as and when required. Candidates will be expected to work from their assigned office at least one day per week.

If you have a strong understanding of tenancy fraud and tenancy management legislation, we’d love to hear from you.

• London – Corsica Street
• London – Wrights Road
• Greater London – House Borehamwood
• Oaks Court, Leatherhead
• Carlton House