Deputy Head of the Mayor's Office

We have an exciting opportunity for the role of Deputy Head of the Mayor’s Office on a Fixed term Contract. This is an excellent opportunity for an experienced professional to make a tangible impact in a high-profile and politically sensitive environment.

The role sits within the Mayor’s Office, Chief Executive’s Directorate, and plays a key part in supporting the Mayor’s priorities, community engagement, and external relationships.

Reporting to the Head of Mayor’s Office, the post holder will:

• Support the Mayor, Deputy Mayors and Cabinet Members in the development and delivery of policy and community liaison activity
• Lead and shape the Mayor’s community engagement and stakeholder relationships, ensuring strong connections with residents, partners, and the voluntary and business sectors
• Oversee and manage the Mayor’s casework function, ensuring high-quality, timely responses to enquiries, petitions, and public questions
• Work across the organisation with Corporate Directors and services to ensure alignment with the Mayor’s priorities and strategic objectives
• Provide advice to Members and officers on policy, community liaison, and external relations, including the implications of national policy and legislation
• Manage and lead staff within the Mayor’s Office, including casework and political support functions, and deputise for the Head of Mayor’s Office as required

This is a demanding and varied role requiring strong political awareness, sound judgement, and the ability to operate effectively in a fast-paced environment.

This opportunity is suited to individuals who:

• Have a strong understanding of local government, governance, and the political environment
• Can build effective relationships with Members, senior officers, and external stakeholders
• Can demonstrate experience of policy development, community engagement, or communications
• Have strong leadership and organisational skills, with experience of managing staff and competing priorities
• Are confident providing advice and support in high-profile and sensitive contexts
• Are motivated by the opportunity to step into a senior leadership role within the Mayor’s Office

• An opportunity to gain senior leadership experience within the Mayor’s Office at the centre of the organisation
• Exposure to Members, senior leadership and borough-wide priorities and initiatives
• Experience of working across policy, engagement, casework, and external relations in a complex and high-profile setting
• Generous annual leave: 29 days, rising to 33 with 5+ years’ service, plus bank holidays and 3 additional days at Christmas
• Flexible and agile working to support work–life balance
• Staff money-saving schemes (e.g., rent deposit loans, season ticket loans).

We are committed to creating an inclusive leadership community that reflects the diversity of our borough. We welcome applications from colleagues of all backgrounds and will support reasonable adjustments throughout the process.

If you have any questions about the opportunity or process, please contact Amy