ASB Officer

We are currently recruiting for an experienced Anti-Social Behaviour Officer to join a London-based Housing Association on a permanent basis.

This is an excellent opportunity for an experienced Anti-Social Behaviour Officer who is confident managing a varied caseload and delivering effective ASB services across a large geographical area. The role offers flexibility around location, with the successful candidate able to work across different London patches as required.

The Role As an Anti-Social Behaviour Officer, you will be responsible for managing and resolving a range of ASB cases, including complex cases requiring formal enforcement action and legal intervention. You will investigate reports, gather evidence, work with residents and partner agencies, and take appropriate action to achieve sustainable resolutions.

Key Responsibilities of an ASB Officer:
Manage a caseload of Anti-Social Behaviour Officer cases from initial report through to resolution.
Investigate ASB complaints, gather evidence and maintain accurate case records.
Work with residents, witnesses, local authorities, police and external agencies to resolve ASB issues.
Manage complex ASB cases, including those requiring tenancy enforcement and legal action.
Prepare case files, witness statements and supporting evidence for court proceedings where required.
Issue relevant tenancy enforcement actions in line with legislation and organisational policies.
Carry out visits, interviews and meetings with residents and involved parties.
Provide advice and support to customers affected by anti-social behaviour.
Ensure cases are progressed efficiently and recorded accurately.

About You:

Previous experience working as an Anti-Social Behaviour Officer within a social housing environment.
Proven experience managing ASB cases through investigation, enforcement and legal processes.
Strong knowledge of ASB legislation, tenancy management and housing enforcement procedures.
Excellent investigation, communication and report-writing skills.
The ability to manage a busy caseload independently and prioritise effectively.
Experience working with vulnerable residents and multi-agency partners.
A full UK driving licence and access to a vehicle, with the flexibility to travel across London locations as required.

If you are an experienced Anti-Social Behaviour Officer looking for a permanent opportunity with a flexible London-based Housing Association, we would like to hear from you.

Please apply or contact (url removed)