Senior Service Coordinator

Job Description Senior Service Coordinator

Salary:
Grade 9 £ 42,060-£43,680

Hours of work: 36 per week / Monday – Friday

Permanent

To provide high quality service support, ensuring the implementation of best practice and service standards. To build effective working relationships and support collaborative ways of working with practitioners, social workers, managers in children social care. To ensure agile and flexible working across the practice system to ensure consistent service delivery. Participate in the development and implementation of service improvements, ensuring compliance with statutory guidance and policies, provide guidance, support and expertise.

Ensure that processes, systems, and governance arrangements are followed and fit for purpose.

• Knowledge of common service support systems used throughout the council.
• Good knowledge and understanding of the customers’ service support requirements.
• Knowledge of national legislation, policies, standards, and initiatives relevant to this role within a local government environment.
• Ability to prioritise own workload and that of a large team to meet deadlines in a fast-changing environment.
• A clear appreciation of the demands of working within a multiple stakeholder, fast-paced, highly political environment.
• Ability to work in a large complex, political organisation and to understand and operate within national and local frameworks of accountability.

The Successful candidate will be subject to a DBS check, if the role requires one.

Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.

Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment.