Data and Systems Officer

Data and Systems Officer (Adults’ Social Care)

£38,256 to £39,276 pa (inclusive)
Grade: 7

Location: Perceval House, currently a minimum of 2 days per week (this is subject to change)

Ealing Council is diverse and friendly, a great council to work for and easy to get to by public transport.

As the 3rd most populous borough in London and the 3rd most diverse borough in the country, working at Ealing Council presents a unique and exciting opportunity to contribute towards improving local public services and making the borough an even better place for everyone. Our Council Plan 2026-30 sets out our ambitions and priorities particularly in relation to tackling inequalities, creating good jobs and addressing climate change.

Ealing Council is on a journey of transformation, putting residents at the heart of what it does and making sure that our plans are insight driven. The post will be central to providing a joined-up analytical service to social care, corporate performance other Council departments and statutory organisations. If you are looking to join a team of data and insight experts working to develop innovative and efficient business intelligence solutions, this is the time to join Ealing Council.

In the post of Data and Systems Officer, you will be responsible for developing outstanding performance reports and analysis that will contribute to shaping decisions and solutions to the challenges in adult social care. This will support our CQC assessment, statutory returns and our continuous improvement. You will be instrumental in supporting us to achieve our vision.

We are looking for someone to work closely with Operational Data Lead and the Adult Social Care Teams, who will understand their data needs to deliver consistent reports and insights. Your responsibilities will include collaboration with ICT, operational teams. You will be familiar with benchmarking analysis and with giving presentations to audiences of all levels.

We are interested in hearing from applicants with experience in producing accurate and timely Adult Social Care statutory returns and surveys (SALT, CLD, SACE, etc.). You should have experience in compiling cyclical reports such as operational reports and be accustomed to supporting data quality activities. Proficiency in using Power BI, Business Objects, and MS applications is desirable additionally familiarity with MOSAIC is desirable.

Furthermore, you will provide first-level system administration for the main customer index database, assist in resolving customer requests, system or project issues, and take ownership of these requests or issues, progressing them through to resolution in a timely and professional manner.

An eye for detail is essential as you collect, check and produce complex data for Adult Services. Your ability to develop and communicate constructive insights with confidence to senior management is crucial in supporting Adult Services to achieve great outcomes in meeting the needs of our community.

You must have the right to work in the UK. Evidence for the right to work in the UK will be requested at the interview stage.

Ealing Council is committed to creating good jobs and delivering on its connected communities’ agenda. We are committed to equality of opportunity, to being fair and inclusive.

We therefore welcome applications from all residents of the borough, we particularly welcome applications from candidates who are entering the employment market in the early stages of their career and mid-career professionals, who are currently underrepresented in Ealing’s workforce.

Please note all applications will be determined on merit.

Closing date: 28 August 2026

Interview dates: 9 and 10 September 2026