Licencing Officer x 4 – Greater Authority

Team: Strategic Licencing and 24 Hour London

Directorate: Good Growth

Interview date: TBC

Location: Hybrid/Union Street

Good Growth is responsible for delivering and implementing the Mayor’s environment, transport and economic strategies and for the effective implementation of the London Plan. The Directorate is also responsible for regeneration (where the programme is not housing led), enterprise, growth, capital projects and design work.

London is a city recognised as the global capital for arts and culture. Our theatres, music venues,museum sand galleries are renowned across the world. Our creative industries are vital to London’ssuccess,and the recording studios, rehearsal spaces, artists’ work spaces, grassroots music, and LGBTQ+ venues all contribute to this success.

The Culture, Creative Industries and 24-Hour London portfolio at the Greater London Authority focuses on supporting London’s cultural and creative economy, strengthening cultural infrastructure, and ensuring the city functions as a global, inclusive 24‑hour city. This includes overseeing major projects such as Creative Enterprise Zones, London Borough of Culture, the Fourth Plinth commission, and initiatives that support thenight‑time economy. Alongside programme delivery, the team is preparing for devolved powers of licensing to the Mayor— working with boroughs, the police,industry and communities to ensure that licensing and regulatory frameworks support vibrancy, safety and economic growth while balancing local impacts.

The Culture, Creative Industries and 24-Hour London Unit, in partnership with teams across the Greater London Authority (GLA), is leading an exciting new government-backed pilot toestablishstrategic licensing powers for the Mayor of London. This high-profile initiative is a cornerstone of the Government’s and Mayor’s shared growth agenda—unlocking opportunities for London’s hospitality, cultural and nighttime economies.

This is an exciting opportunity to join the Culture, Creative Industries and 24 Hour London (CCI
24) Unit delivering the Mayor’s and the Strategic Licensing policy.

You’llbe at the heart of a fast-paced, cross-organisational effort to design and implement new licensing powers—with the ambition to launch by Summer 2026.

This is a unique opportunity to:

• Support and shape a new policy and regulatory function
  within the GLA
• Drive innovation
  in how licensing supports London’s economic and cultural vibrancy
• Work with senior stakeholders
  across government, industry, and the city
• Make a visible impact
  on how London works, plays, and grows

As one of four Responsible Authority Officer
s, you will lead on complex and high-risk licensing cases, providing expert input and supporting consistent delivery of the Responsible Authority function across London boroughs. Each Responsible Authority Officer will deliver day-to-day casework, including assessment, drafting representations and supporting consistent delivery service.

• Work with colleagues across teams and boroughs to review and manage casework through the tracking system, ensuring all information is accurate and up to date.
• Support triage and prioritisation processes, helping to assess incoming casework and ensure urgent matters are progressed promptly.
• Monitor deadlines, milestones and performance metrics, following up with relevant stakeholders to keep work on track and highlighting any risks or delays.
• Coordinate communication across teams, responding to queries and providing clear, timely updates to internal stakeholders.
• Support reporting and evaluation activity by gathering data, maintaining trackers and contributing to performance reports.
• Maintain and improve templates, documentation and administrative systems to ensure consistency and efficiency across the service.
• Work flexibly across competing priorities, adjusting plans in response to changing demands and deadlines.
• Build effective working relationships with colleagues and stakeholders, ensuring information is shared clearly and appropriately.
• Attend team meetings and contribute updates on casework progress, risks and priorities.
• Ensure all casework and…